Inspiring

Answered

Premiere adding random audio pops that aren't in OBS source audio (v23.5 and v23.6)

Forum|Forum|2 years ago
August 31, 2023
38 replies
13226 views

Over the last several versions, Premiere is randomly adding audio pops/clicks in audio. I've confirmed it isn't in the source media.

I will play through an edit I've made and randomly there will be an audio pop/click that wasn't there before. If I restart Premiere, it goes away, but it happens constantly, so I started to right click the audio clip when it happens, send it to Auditon, close auditon, then undo, so that it's back to normal. Then the audio pop won't be there anymore. So it's definitely a bug with Premiere Pro and how it's processing/rendering the audio files.

This was not a problem last year with the same audio format coming from the same program. My system is fast and transcoding is a waste of time; this bug shouldn't exist.

Happens in Premiere Pro v23.5 and 23.6 (This wasn't happening in the previous years versions)

My setup:
Mac Studio M1 Ultra

OS 12.6.8

Audio is from h.264 .mp4 files recorded from an OBS screen capture.

For some reason it's not liking the audio in these recent versions. (I've edited hundreds of videos in prior versions and can guarantee this was not an issue before.)

I've noticed if I tab out of Premiere for like 5-10 mins then go back, it resets Premiere and the pops don't happen, then as I start to playback parts and move the timeline curser around, the pops come back. It's very random though. If the pop isn't addressed, it ends up in the export as if Premiere has baked it into the render preview files during the editing!!

Correct answer Will..

Hi @Kcaudill,

I passed along the project and media to our engineering staff. I hope they can find a solution for you soon.

Thanks,
Kevin

After a long battle with the audio pops, I gave up and switched OBS from .mkv to the new segmented .mp4 and the issue stopped. Premiere did not like the remuxxed .mkv files. I suspect it has something to do with the remixing process in OBS, or that Premiere still can see it was made from .mkv somehow and since they dropped support of .mkv it's giving issues. I don't know, but for everyone with the issue and OBS, switch it to segmented .mp4 and it should solve the issue.

R

ryanc25146237

Participant

I'm having the exact same issue as well. No audio "clicks" on Youtube or Spotify, but audio clicks in Adobe Premiere Pro with audio recorded through OBS. These are not the typical clicks you hear at the end of an abrupt clip cut, these are happening in the middle of dialouge playback. These clicks don't show up in the audio wave forms but you can clearly hear them. And they show up in the export as well which is even worse. Also, i'm still getting these random clicks while recording in the Fragmented .mp4 format as suggested.

What's even weirder is they do sometimes go away in playback, but when they do show up again it's always in the same places they were present before. One more thing, the clicks occur with OBS footage/audio captured from other computers as well. I edit for a Youtuber and the OBS footage/audio he sends me is clicking as well as the testing OBS footage/audio I record from my PC. But in his Premiere Pro that exact same OBS .mp4 file isn't clicking, supposedly.

Please fix this, editing is my job and loud clicks for thousands to hear is very unprofessional on my end.

D

defaultwscpfqg9svv9

Participating Frequently

Yeah I have the exact same problem. It's causing me a super headahe and nothing fixes it. I am thinking of editing my audio in something else, and connecting the two up later (after using a 'rough' aduio in premier which matches the 'good' audio in whatever program I end up using. Feels kinda pointless though, I wish it just worked.

R Neil Haugen

Legend

I've used OBS for years, and never had an issue with audio. Using the standard mp4 recording out of it. So ... in detail what are your audio settings in OBS? As something in there must trigger Premiere.

And I'd love to get a file-transfer to test on my rig of a clip doing this on yours. Just for further sleuthing on what the hay is happening.

Everyone's mileage always varies ...

R

Ryan28328492ljvc

Inspiring

I thought this problem was possibly just an OBS problem, as I've delt with it now for a couple of years, and we film exclusively in OBS here at our studio, but I'm editing together an interview for a new company I'm working with and their video is a .mov from a new iPhone 17 Pro Max and every single place I've cut the video, there's a click or a pop now where the audio clips meet up. This is still an ongoing problem in the current Premiere Pro 25.3.0. Normally I can fix this by cutting out a few frames of audio on each side where the audio meets, but for this interview, I don't have much audio to work with on each side of the clip and some of the clicks and pops are persisting across the audio "gaps" that I've created between the clips.

K

Kcaudill

Known Participant

You are correct, this has never been fixed. There is a time consuming work around I posted about previously along with the screenshots demonstrating this issue. I even sent a demonstrartion project to Adobe with a bug report that they clearly have ignored.

There are still clicks and pops around audio dissolves in all of my projects using a variety of audio formats. It's especially bad when using track effects. I can't believe Adobe hasn't taken this major problem seriously.

R

Ryan28328492ljvc

Inspiring

I think I've just found a temporary solution that seems to have worked right away for me in removing the clicks and pops... In the Effects panel under Audio Transitions --> Crossfade, there's a few options and just picking Constant Gain and dropping one onto the audio clip and making it the smallest length possible at the front of the audio clip, has removed all the clicks and pops without noticably impacting the sound.

D

defaultwscpfqg9svv9

Participating Frequently

Thanks for the descriptoin. This prolem is killing my audio every time. Cheers.

K

KarlRock

Participating Frequently

I'm having the same issue in 25.2.1 (Build 2). Premiere is randomly adding pops to my audio. They aren't present in the source material (GoPro and Insta360 Go 3S footage). This is a huge problem.

Crater

Participant

I did find another solution. This is assuming you are using OBS to record gameplay with your mic (like me)

All I did was just use separate audio tracks (normally I keep it together, I know, I am an idiot) and now I hear zero pop or clipping sounds.

Looking at the audio levels while I was recording, the gameplay audio seems to be higher, which is a cause for the pop. But once I split the 2, I have no pop on both tracks.

Crater

Participant

The solution is using a program called handbrake. Put the file in there, make sure you pick constant frame rate, and the audio problem is gone. Trust me, I have been pulling my hair out for hours.

J

JalmarVerbraak

Participant

I haven't read this whole thread but I have been having this issue on a couple of clips. These were just talking head and I had some music below it aswell. All the voices where routed to another mixbus and this bus was routed tot the master. The music was directly routed to the master. Then I added a very small fade with point on the cut point of the clips and this seems to have solved the issue

R

Rob Betz

Inspiring

Thank you; I too found that adding even a 2 frame audio transition helps. But this issue shouldn't exist at all.

Y

You, Me, & The Movies

Participant

Yeah, this seems to be a little work around fix. A little cut and transition over the affected audio seems to clean up the issue. Perhaps that can help find a source to fix the main issue.

M

mstegner

Community Manager

I just re-skimmed this after I was tagged earlier (sorry if this has already been covered, I could only go back over this thread superficially). It doesn’t appear to be a hardware issue but a file format issue.
Can one of the people experiencing the issue here post an example file that I can generate a bug with? This will exponentially speed up the process of figuring out what is going on. A dropbox link, or something similar will help immensely.

N

Newkid2772

Participant

Yeah, here you go. https://www.dropbox.com/scl/fi/ed7uv971ta8xkzrtefkph/2024-12-25-17-09-08.mp4?rlkey=l3ei23yqh8yl6d4rld3yzxos8&st=goq4ww2w&dl=0
Recorded it specifically trying to get the pops to appear. The ones I heard in my Adobe happened on

12th second in the middle of the word “randomly”, 45th second with the word “ones”, 1:07 “anywhere”, 3:01 “and”, 3:18 "into", 3:23 “I”. It is not the issue with the mic though, because in my other footages they appear on the second audioline too, which is for the headphones. And also, if I play it in a video player, MPC for example, there are no pops, so it's not the issue with the recording.

W

Will..Author

Inspiring

The issue I have confirmed was the REMUXXING process and Premiere Pro not liking variable frame rates. The .mkv files recorded in OBS when remuxxed to .mp4 seem to ignore the frame rate, so it ends up being set to variable frame rate. This in Premiere Pro creates inconsistent matches in playback, which causes the audio pops.

It completely stopped for me after pulling my hair out for months when I switched OBS to 'Fragmented .mp4'. The audio pops did not happen again. HOWEVER, a much BIGGER problem was created; One of my screen recordings became corrupted and the entire 5 GB file had a dark purple frame for the entire video. I tried for hours to uncorrupt it, by remuxxing, encoding several different ways, using different programs, but the file is lost.

So now I'm back to square one, which is recording in .mkv files, and this time I made a Terminal script using FFmpeg to convert the file to .mp4 without OBS doing the remux, and I force FFmpeg to convert it to .mp4 and keep it as 24fps instead of variable frame rate, with all other settings (Including resolution and audio tracks) the same as source settings. So now after each screen recording in OBS, I run the Terminal script and it converts the file and so far so good.

With all that being said, it was ADOBE that created this massive mess. They used to be able to import .mkv files and everything worked flawlessly. I had no problems for YEARS until they decided to remove support.

Even DaVinci Resolve can now natively import and work with .mkv files. Adobe is a joke these days. Over priced and you can't even use their 'Media Encoder' program to encode media. It literally won't allow you to import the .mkv file in Media Encoder....

R

Rob Betz

Inspiring

Same issue but has nothing to do with OBS, this occurs with ANY audio; anytime I start or stop playback I get a pop. Changing audio hardware settings has done nothing to stop them and they occur at audio transitions randomly.

The only solution I've found is exporting my video with NO audio, then importing it into Resolve and doing the audio mix there. That's not really a solution, though. It's more of a reason to stop using Premiere. I've read up and down this thread and saw zeros solutions from Adobe despite this being a major issue that's been going on through several releases.

Has anyone found a solution?

R Neil Haugen

Legend

This has been something that only a select few "special" users are getting ... what a joy if you are one of the chosen, eh? NOT ... this is a maddening thing.

It's had very different reasons for happening over time with different users. So running it down for any one user is a freaking mess at times.

Sometimes it's as simple as setting default audio input to none. Sometimes it's because the Device class or whatever that's called in the Preferences, is not the one that Premiere works with best. Or that there's a sound card who's drivers interfere with Premiere.

Another perhaps more common is where gaming video drivers or gaming panels have installed 'helper' files to the system drivers for gaming. That's happened to people, and they had to disable or uninstall the gaming 'helper' files.

Yea, it's a ton to track down.

Everyone's mileage always varies ...

J

JV2017

Participating Frequently

Update to my previous reply, I switched my recording format in OBS to "Hybrid MP4" for my most recent project and my audio pops in Premiere went away. Seems like the problem was recording in MKV and then remuxxing to MP4.
Time will tell whether it's a permanent fix, but it's worth trying if you're having issues!

J

JV2017

Participating Frequently

Updating this a few weeks later, the pops have returned. Again these do not appear outside of Premiere Pro for me. Really frustrating!

R Neil Haugen

Legend

This is so frustrating. That would be way past maddening.

I record "live" stuff in OBS, input from an Atem Mini Pro unit. With sound. And I've never had this issue, so I can't replicate, and I really can't help much either!

I've been using the standard, I guess "full size" mp4 option, with the warning that if the app shuts down, you lose the audio. Well, it's never shut down on me in several years, so I don't care about the warning.

Nothing special I know of. So I'm always puzzled why the blazes others get stuck with this thing?

Everyone's mileage always varies ...

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