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Inspiring
August 31, 2023
Answered

Premiere adding random audio pops that aren't in OBS source audio (v23.5 and v23.6)

  • August 31, 2023
  • 38 replies
  • 13436 views

Over the last several versions, Premiere is randomly adding audio pops/clicks in audio. I've confirmed it isn't in the source media.

I will play through an edit I've made and randomly there will be an audio pop/click that wasn't there before. If I restart Premiere, it goes away, but it happens constantly, so I started to right click the audio clip when it happens, send it to Auditon, close auditon, then undo, so that it's back to normal. Then the audio pop won't be there anymore. So it's definitely a bug with Premiere Pro and how it's processing/rendering the audio files.

 

This was not a problem last year with the same audio format coming from the same program. My system is fast and transcoding is a waste of time; this bug shouldn't exist.

 

Happens in Premiere Pro v23.5 and 23.6 (This wasn't happening in the previous years versions)

 

My setup:
Mac Studio M1 Ultra

OS 12.6.8

Audio is from h.264 .mp4 files recorded from an OBS screen capture.

 

For some reason it's not liking the audio in these recent versions. (I've edited hundreds of videos in prior versions and can guarantee this was not an issue before.)

 

I've noticed if I tab out of Premiere for like 5-10 mins then go back, it resets Premiere and the pops don't happen, then as I start to playback parts and move the timeline curser around, the pops come back. It's very random though. If the pop isn't addressed, it ends up in the export as if Premiere has baked it into the render preview files during the editing!!

Correct answer Will..

Hi @Kcaudill,

I passed along the project and media to our engineering staff. I hope they can find a solution for you soon.

 

Thanks,
Kevin


After a long battle with the audio pops, I gave up and switched OBS from .mkv to the new segmented .mp4 and the issue stopped. Premiere did not like the remuxxed .mkv files. I suspect it has something to do with the remixing process in OBS, or that Premiere still can see it was made from .mkv somehow and since they dropped support of .mkv it's giving issues. I don't know, but for everyone with the issue and OBS, switch it to segmented .mp4 and it should solve the issue.

38 replies

Participating Frequently
May 15, 2024

This problem has been bugging me for years. And I never find a complete solution. Other than try to "Clear All Media Cache" in preference window, sometimes it works, sometimes doesn't.

I think the problem has something to do with how Premiere Pro interpret the source audio.

 

Machine: MacBook Pro M1 Max

Source File recorded by OBS.

Sterphy
Known Participant
April 30, 2024

You should advocate for slowing down the release cycle, because it's clearly too much work and it basically means we NEVER have a fully working version of the apps we use for work. 

Sterphy
Known Participant
April 30, 2024

I'm getting this on v24 as well. For me the audio is a random 8th of a second (or less) of one of the other audio clips in the project. I've tried moving everything to a new timeline and to a new project, but it keeps happening at random. 

 

Yet again, I'm spending more time fixing the bugs that prevent me from working than I am actually doing the work. It's just pathetic from Adobe. 

R Neil Haugen
Legend
April 28, 2024

Just a puzzlement to me. Huh.

Everyone's mileage always varies ...
agekkt
Participant
April 27, 2024

hi @R Neil Haugen ! I'm going to guess that you're asking me (as the most recent reply)

My audio is usually attached to the video as a single MP4 file

I am on Windows 10 Pro running OBS version 30.0.2

 

My OBS settings are as follows! 

I used to record straight to MP4, and tried changing it to record MKV and then remuxing it to MP4 (people gave this method as a solution on other threads) but that had no effect on removing the glitching in Premiere Pro for me. I've also tried lower and higher bitrates but it also seems to have no effect. My editor friend has also worked with one of my video files before in PP and the resulting video ended up having similar glitches to what I usually experience (like how OP said, "If the pop isn't addressed, it ends up in the export as if Premiere has baked it into the render preview files during the editing!!"). I've tried it with multiple video files so I know it's not any particular file that has issues.

If there's anything that sticks out to you, I would super appreciate any help with the matter!! 

R Neil Haugen
Legend
April 27, 2024

What are your settings in OBS for the audio? Are they attached to a video or separate files?

Everyone's mileage always varies ...
agekkt
Participant
April 27, 2024

This has been happening to me too and it's driving me nuts. No issue whatsoever with my OBS recordings when played through other programs, changed all my recording settings to match the project settings and it still glitches the audio sporadically. I thought maybe lowering the gain in my recording itself (thought it might be peaking?) might prevent this from happening but it has zero effect. The parts that glitch are never peaking and, for lack of a better term, completely random. I usually work with completely fresh projects too so it's not a cache issue with old files or whatnot.

Would love a solution if anyone has one :')

jonathaneakin
Participant
February 12, 2024

I was able to resolve this issue on my side! That said, I'm not sure if others will be able to replicate. 

 

It turns out my company and I were using old templates at the beginning of every project, and those template Pr files had preloaded templatized sequences and folder structures etc. After months of scouring for solutions online, I realized that these old templates might house the issue, so I created new project templates for my team from scratch... and voila we haven't had any more issues. 

Participant
February 12, 2024

having the exact same issue. its really frustrating, would love a solution

Participant
January 25, 2024

I'm having the same issue. Audio is fine in any other machine except this particular one. Audio sounds fine when exported but not within Premiere. Have tried just about anything including re-installing Premiere... Any advice?