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glena94555496
Participant
May 16, 2017
Question

Premiere After Efftects playback issue

  • May 16, 2017
  • 4 replies
  • 445 views

When I switch from using After Effects to Premiere the playback fails in Premiere. Does anyone have a solution to this? It's outputting via an Aja ioxt box. No matter how many updates I do the same problem seems to reoccur and the only solution is rebooting the machine.

It seems the two pieces of software are fighting over the output to the Aja???

Any help appreciated.

cheers.

    This topic has been closed for replies.

    4 replies

    G
    glena94555496Author
    Participant
    May 17, 2017

    Updated the drivers yesterday.

    Thanks to the tip about the AJA control panel, I can now see what program is using the AJA. When its not the right program I can switch the box off and on again and it comes right immediately. Not a perfect solution but it's much better than rebooting the machine.

    G
    glena94555496Author
    Participant
    May 16, 2017

    Thanks, that's interesting.

    I check the AJA control panel and it continues to say it's in use by AE long after I've quit. I can't see any way to tell the AJA which piece of software to use???

    Unfortunately the AJA Playback settings in Premiere don't make any difference.

    M
    Meg The Dog
    Inspiring
    May 16, 2017

    Have you updated the Aja driver?

    Io XT - Io - Products - AJA Video Systems

    MtD

    G
    glena94555496Author
    Participant
    May 16, 2017

    It works fine without the AJA. But I need the output to a monitor and speakers.

    M
    Meg The Dog
    Inspiring
    May 16, 2017

    Mac or PC? Can't replicate your issue using an Aja T-Tap on my Mac.

    If you open the Aja Control Panel and have either AE or Premiere selected, it should say which one it is in use with - is that showing up?

    Also, in Premiere Pro > Presences > Playback if you click the setup button next to the IO device, is it set to Match the Control Panel or Match Sequence?

    You might try toggling that and see if that helps.

    MtD

    E
    excited_Genie16B8
    Legend
    May 16, 2017

    What happens when you disconnect the AJA box?

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