Skip to main content
Inspiring
March 7, 2018
Question

Premiere can't open MOV

  • March 7, 2018
  • 3 replies
  • 864 views

I have hevc lossless and pcm_s16le in mov. PP tels codec missing or unavaliable.

    This topic has been closed for replies.

    3 replies

    Kevin J. Monahan Jr.
    Legend
    April 3, 2018

    сергейз,

    Still having this issue? Let us know.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    JupersAuthor
    Inspiring
    April 5, 2018

    The problem is still here.

    Ann Bens
    Community Expert
    Community Expert
    April 5, 2018

    See post 5 if you want help.

    Kevin J. Monahan Jr.
    Legend
    March 8, 2018

    More info on your computer, OS, etc., please, сергейз.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Legend
    March 7, 2018

    That's non-standard video.  It wouldn't surprise me if it's just not workable in PP.

    I'm not aware of any cameras that creates such files, which points to this being an export from some other software.  If that's the case, try exporting in a format supported by PP.

    Premiere Pro CC supported file formats

    JupersAuthor
    Inspiring
    March 8, 2018

    What is non-standart? HEVC is in the list. I don't see pcm_s16le there, but it is an old standart codec.

    Ann Bens
    Community Expert
    Community Expert
    March 8, 2018

    Changing mov to mp4 might work?