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Premiere causing flashing screen on Windows 10 (CC 2017)

Forum|Forum|9 years ago
December 22, 2016
3 replies
19192 views

Hello, this is my first time posting on the Adobe forums so bear with me.

I've seen scant mention of this issue online but hopefully someone here can point me in the right direction. I've been having this issue for a few months, it comes and goes at random. During a session, the entire laptop screen will start to flash on and off. It only seems to happen with Premiere, and usually the flashing goes away once the programme has been shut down. In this video below you can see the effect, and it still happens even if I'm only using the laptop and not an additional screen. I've tried reinstalling all the drivers but to no avail.

Premiere CC 2017 Flashing Issues on Vimeo

Any ideas??

Thanks.

This topic has been closed for replies.

Correct answer Rameez_Khan

Hi neilm,

Thanks for posting the video!

What are your computer specs? Which OS?
Which GPU?

Have you set Premiere Pro to launch using the high performance GPU?

Thanks,

Rameez

L

Lloyd5C1C

Participant

Just sharing how I solved it on my side (I had been pleagued by this... grrr).

My problem only occured while using DisplayPort cable. No problem when using DVI. Still, I wanted to use DisplayPort.

For me it was an NVidia issue. Disabling "G-SYNC" solved it:

For the reccord I tried (and none of those solved the issue)

Unplugged 2nd monitor
Change several framerates on the display
Tried various video format (it would flash even whith nothing - just opening a menu option would make premiere pro flash)
Un-docking preview frame
Tried another displayport cable

C

Chamara27635862ciug

Participant

I know this is not a solution but it worked for my laptop.
What I did was changing scale and layout.

In Display setting (Right click on Desktop) I went to display settings and it was 150% And I changed it to 100%.

D

defaultrpakw867odpa

Participant

I encountered the same issue and tried all the proposed solutions to no effect. Then I noticed your mention of using a second screen and tested it on my second monitor. The issue did not happen on the second monitor, but would return if I moved the Premiere window to the laptop screen, even without closing the app. I checked monitor settings and the difference between the laptop monitor and the second monitor was the scaling. Laptop had 125% scaling, to make everyting a bit easier to read, while second monitor was on 100%.

I changed the laptop scaling to 100%, and the issue went away. In Windows 10, this is done with Right-Click, Display Settings, Scale and Layout.

Rameez_KhanCorrect answer

Legend

Hi neilm,

Thanks for posting the video!

What are your computer specs? Which OS?
Which GPU?

Have you set Premiere Pro to launch using the high performance GPU?

Thanks,

Rameez

neilm82745515Author

Participant

Hey Rameez, thanks for getting in touch!

So I'm using;

Windows 10 64-bit

Intel Core i7-6820HK @2.7GHz

16GB Kingston RAM

I haven't tried launching Premiere using the high performance GPU, how would I change that setting?

Cheers.

Rameez_Khan

Legend

Thanks for the info, neilm!

Which GPU is installed in the machine? 3 Ways to Find Out What Graphics Card You Have

I haven't tried launching Premiere using the high performance GPU, how would I change that setting?

For NVIDIA: Enabling Applications to run with the NVIDIA Graphics Processor

For AMD: How to enable the high performance graphics card for AMD PC

Thanks,

Rameez

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