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I
iodioz
Participant
January 4, 2018
Question

Premiere CC.12 / Media Encoder EXTREMELY slow export

  • January 4, 2018
  • 1 reply
  • 457 views

Hi there,

I'm trying my first export with the new release of Premiere and I'm noticing an unusual slowness of the renderer.

The multicam project contains:

  • 1080p Prores HQ
  • 4K Prores HQ
  • 4K Sony AVCS

I applied Lumetri color correction and some resizing. The output is H.264 1080p.

Some months ago I did a practically identical project and the render for 50' was about 60', now, after 3 hours of encoding,15h remaining!

I tried to restart, I switched the renderer between CUDA and CL, unchecked "Import natively" in Media Encoder... everything. I report a very low CPU usage during the export, previous versions used to charge CPU (even using Open CL or CUDA) by 60-80%.

I run Premiere on a MacPro 5,1 3,33Ghz 6 cores, 24 GB + EVGA GTX 680 Mac Edition. Fresh clean install of OSX 10.12.6, CUDA & NVIDIA latest drivers correctly installed.

What's going on? Any advice?

Thanks.

Piero

This topic has been closed for replies.

1 reply

Vidya Sagar
Vidya Sagar
Participating Frequently
January 5, 2018

Hi Piero,

Sorry for the issue. It can happen with improper permissions. Please follow the steps in this article & check the performance: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

If the issue persists, just for a test, create a new user account in Mac OS, login to the account & check the performance.

Thanks,

Vidya.

I
iodiozAuthor
Participant
January 7, 2018

Hi Vidya,

I followed your suggestions but nothing changed in both cases: exporting is still ridiculous slow, low CPU activity reported.

What's going on?

Thanks.

P.

Vidya Sagar
Vidya Sagar
Participating Frequently
January 9, 2018

Hi Piero,

Please try the steps in this article: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)​ ; Instructions apply to all versions of Premiere Pro.

If the issue persists, please contact our chat support: FAQ: How do I contact Adobe Support?

Thanks,

Vidya.

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