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martinv47014616
martinv47014616
Participant
September 25, 2018
Question

Premiere crashes.. a LOT!

  • September 25, 2018
  • 3 replies
  • 511 views

Hello everyone, I'm experiencing a lot of crashes in Premiere. Most of the time while trimming in the timeline or going to the effects panel. It's not new, but right now, Premiere is unusable. It's costing so much time and frustration. I'm sending lots a lots of crashreports, but have never heard anything from Adobe. Not really professional.

I'm using the latest version, the latest version of my drivers, the latest windows 10 updates. What can I do?

    This topic has been closed for replies.

    3 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    October 10, 2018

    Hi martinv47014616,

    Sorry for this. Still having crash issues? Any crash reports?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    calebwojcik
    calebwojcik
    Participating Frequently
    September 25, 2018

    Most of my crashes in the past year were caused by plugins I had installed to Premiere. (Mainly the REDGiant Universe plugin.)

    If I were you I would start from scratch plugins wise by uninstalling all of them too see if that fixes your crashing frequency.

      martinv47014616
      martinv47014616Author
      Participant
      September 25, 2018

      Thanks for replying. I'm not using any plug-ins at the moment.

      E
      excited_Genie16B8
      Legend
      September 25, 2018

      In my experience, this isn't normal.  Start with Steps 2N, 3D, G and H, and 4D below.  Report back.

      Unofficial Premiere Pro Troubleshooting Guide

      martinv47014616
      martinv47014616Author
      Participant
      September 25, 2018

      Hi, thank for taking time to answer. let me see:

      2N: I don't have Quicktime, so that will be ok

      3D: Security over Premiere. I don't feel comfortable without F-secure software.

      3G: Every file is local and in the same folder on my harddrive

      3H: See answer above

      4D: I need all these programs to do my job. I think Adobe should make decent software, right? It feels like a alpha version of Premiere while paying a monthly fee for it.

      E
      excited_Genie16B8
      Legend
      September 25, 2018

      I don't feel comfortable without F-secure software.

      Watch the video linked to for that entry.

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