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semaj4712
Inspiring
February 21, 2018
Answered

Premiere Crashes at the same point in timeline

  • February 21, 2018
  • 2 replies
  • 1211 views

I have a problem where each time I play over a section in my timeline it crashes.  There is a crossfade, a title, and a clip.  If I click on any of them, it freezes.  I can go anywhere else in my timeline and it is fine.  If I play over that section, it crashes.  I have replaced the clip with the file off of a backup in case it went corrupt.  I re-rendered the title out of after effects to see if that would fix it.  Also went back before there was a crossfade and tried to redo that, and still crashes.

What is going on here, is there a crash log somewhere that will pinpoint the corrupt or problematic file.

Also, it would be really great if Adobe tested their software before releasing it, CC 2018 has been nothing but crash after crash after crash.

This topic has been closed for replies.
Correct answer semaj4712

That did not help, in fact that crashed my entire computer.

I was able to fix the problem by transcoding the files to ProRes as opposed to the native H264

2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
February 21, 2018

Make new project and import old one.

See if that will help.

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    semaj4712AuthorCorrect answer
    Inspiring
    February 21, 2018

    That did not help, in fact that crashed my entire computer.

    I was able to fix the problem by transcoding the files to ProRes as opposed to the native H264

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    excited_Genie16B8
    Legend
    February 21, 2018

    Try Step 2G below.

    Unofficial Premiere Pro Troubleshooting Guide

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    semaj4712Author
    Inspiring
    February 21, 2018

    Already did that, tried again and no change

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