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BLMD_IT
Participant
October 11, 2017
Question

Premiere crashes constantly on OS High Sierra

  • October 11, 2017
  • 3 replies
  • 1300 views

For the past 2 days, I've been trying to render a 407 mb music video, but Premiere seems not to be able to handle it and crashes.

I have an iMac 3.1 i5 with 16gb ram that was able to handle any project until 2 days ago.

Any suggestions or ideas are welcome.

Thank you!

This topic has been closed for replies.

3 replies

Vidya Sagar
Vidya Sagar
Participating Frequently
October 13, 2017

Hi BLMD_IT,

Is there an error message after the crash? Please post the screenshot of the error.

What is the GPU model number?

Thanks,

Vidya.

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    October 11, 2017

    [moved from Adobe Creative Cloud to Premiere Pro CC  ]

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 11, 2017

    assuming you have the latest version of premiere (cc 2017), reset your preferences - http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

    otherwise, update to the latest version and reset your preferences.

    [moved from Creative Suites to Adobe Creative Cloud]

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