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L
lreek
Participant
October 9, 2023
Answered

Premiere crashes when changing workspace

  • October 9, 2023
  • 2 replies
  • 910 views

I can't change between workspaces presets without Premiere crashing. Now even opening the Effects window makes it crash.

 

Premiere Pro 24.1 beta

iMac 27in 27" 40GB RAM

Radeon Pro 580 8GB

MacOS 23.5.2 Ventura

    This topic has been closed for replies.
    Correct answer Ann Bens

    Reset preferences - Premiere Help

    Reset workspace.

    Make a new custom workspace.

    2 replies

    mattchristensen
    mattchristensen
    Legend
    October 9, 2023

    @lreek do you have any third party panels that are part of the workspaces, and may be causing the crash? You can check under Window > Extensions, where any installed panels are listed.

     

    Also, when you crash you should see a dialog appear to submit the crash to Adobe. Please make sure to add your email address to that box if it's available, and you can DM me here on the forums what the email address is and I can search our database to find the crash and maybe get to the bottom of what is crashing. Thanks!

      Ann Bens
      Community Expert
      Ann BensCommunity ExpertCorrect answer
      Community Expert
      October 9, 2023

      Reset preferences - Premiere Help

      Reset workspace.

      Make a new custom workspace.

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