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J
Jon Coyopa
Inspiring
August 4, 2022
Question

Premiere crashes when dragging clips to timeline

  • August 4, 2022
  • 7 replies
  • 2834 views

Either from a bin or the source window, Premiere crashes everytime I try to put a clip on a timeline.  I can't work!

 

Resetting preferences or workspaces doesn't do anything.  Deleteing media cache will be a huge problem.  This project has over 15 TBs of media.  

 

Premiere 2022.4 and Mac OS Catalina 10.15.7, working in a Production with 3 other editors.  I'm the only one with this problem.

7 replies

L
laurat9859890
Participant
July 20, 2025

Same problem and we are now in 2025

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
July 21, 2025

Hi laurat9859890,

 

Welcome to the community! We’re sorry to hear you’re facing this issue. We will get it checked. Could you please confirm if your workspace is split across multiple monitors or if you are using a single monitor setup? Also, are you dragging clips from the source monitor/project panel or from the Finder or Explorer window?

 

Thanks,

Sumeet

Q
Ques808
Participant
September 20, 2022

HELLO I'M TYPING IN ALL CAPS OUT OF EXCITEMENT BECAUSE I FOUND A SOLUTION, FRIENDS. Uninstall the current version of Premiere Pro that you have and install an early version. That's it. No one on the Adobe suggested that for some reason and I've been dealing with this issue for days now. Happy editing 🙂

A
ant.on
Participant
September 30, 2022

So which version are you on now? I am on 22.5 and wondering if I should go back further.

M
MarquesVillaronga
Participant
September 20, 2022

I'm having the same exact issue. I cleared the media cache and everything else that people suggested. It's driving me insane.

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
September 1, 2022

It sounds like a permissions error to me! Like Premiere thinks it isn't allowed to access your Finder/File Explorer to edit the clips. 

 

Few easy things to try first (if you haven't already!)

Reset Preferences

Clear Cache (if you can) 

 

If that doesn't work, try using Premiere on a fresh user account. This will tell us for sure whether or not it's a permissions error. Here's how to create a new user account on your machine:

Mac

PC

 

If launching from a fresh user account allows you to add to the timeline, we need to repair the permissions for your the user account you prefer to use!

On a PC, you can right-click on Premiere and select "Run as Administrator." Easy as that!

On a Mac, you can try using Disk Utility. 

 

Definitely let us know if it's still giving you a hard time after all this. 

J
Jon CoyopaAuthor
Inspiring
September 15, 2022

Is there a solution for this?  None of this worked and it's happening on a completely different computer with a different Adobe account.

 

Why am I paying for something that doesn't work.  I'm tempted more and more every day to cancel my subscription.

 

    S
    Sean26152063fzbp
    Participant
    September 16, 2022

    having the exact same issue on my account 

    J
    J.D.10000
    Participant
    August 25, 2022

    Same Issue! 
    I drag and as soon as the file is dragged over timeline it starts spinning.

    Any luck?? Help!

    P
    photostevecook
    Participant
    August 25, 2022

    Same issue using PP 22.5 build 62 on Mac M1 Max, Monterey.

    No error messages.

    Is there a stable version you'd recommend?

    Please advise (on deadline with no alternatives at present)

    P
    photostevecook
    Participant
    August 25, 2022

    Seems to be happening every 30 minutes and coinciding when dragging to timelime. Working with 4k/MXF.

    P
    photostevecook
    Participant
    August 25, 2022

    Bang on 30 minutes - crashed again.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    August 5, 2022

    Hi Jon!

    Sorry about the crash. Do you see any error codes or messages? Have you considered updating OS? On a mac, GPU updates along with OS.

     

    Let us know.

    Thanks,

    Kartika

    J
    Jon CoyopaAuthor
    Inspiring
    August 23, 2022

    This is still an issue.  It's also happening on a different computer (Mac Studio) wit the latest Premiere and Mac OS.  There are no error messages.  The second I try to put somethign on the timeline, I get the spinnig beachball of doom.  I am able to use F9/F10 but that's not the way I work.

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