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Participant
December 10, 2024
Question

Premiere Crashes when importing Phone Footage

  • December 10, 2024
  • 2 replies
  • 219 views

I'm trying to create a film with Phone footage from a Android device and a Iphone. Its a big project with 7000 clips. I already converted everyting to 25fps and to ProRes Proxy, but still everytime its crashes. Even when I start a new project and only Import a small portion of clips.

 

It seems premiere is really struggling with phone footage? Is there something I can do about this?

 

I'm on Premiere 25.1.0 and usnig a MacBook Pro M1 Max with 64GB

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2 replies

Peru Bob
Community Expert
Community Expert
December 10, 2024

Do you have enough free hard drive space?

R Neil Haugen
Legend
December 10, 2024

A ton of phone media is used daily in Premiere. Without issues.

 

So something on your computer is screwy. Start by closing Premiere, and launch while holding Shift down. Select the option to dump all cache files. Let's see if that helps.

Everyone's mileage always varies ...