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Kevin_Coronation
Participant
September 14, 2023
Question

Premiere Crashing on Mac Studio with M2 Max

  • September 14, 2023
  • 5 replies
  • 872 views

Both myself and my coworker are having major issues with Premiere Pro crashing regularly for no apparent reason. Our timelines are pretty simple (mostly interview work), with very little to no effects. It is usually when we are using projects with Red Raptor footage, but we've also had issues with Komodo and Helium footage. It this a Red and Premiere compatibility issue, or is it a Mac Silicon issue? We only switched to the M2 Macs about a month ago, and I didn't have this issue when I was using the Intel based Mac. The other wierd thing is playback is great with little to no issues. 

This topic has been closed for replies.

5 replies

B
boulangég2327294
Participant
May 31, 2024

Hello, 

 

Start working on a new Mac Studio M2 Max, 96Go, Sonoma 14,2 with Premiere Pro 24.4.1 (build 2). 

Simple HD project, mxf files from Sony,  with dualcam project. Dual screen configuration. Media on external hard drive, USB-C 

 

I have same issue. Premiere freeze few times in the first working day.

 

Also Render status is all yellow and Render Systeme in the General Project setting is not a option. I tried to import regular Apple Prores HD file, and the render status is still yellow.

 

Looks like the tiger is a cat.

 

 

 

Harold Silva
Community Expert
Harold SilvaCommunity Expert
Community Expert
September 27, 2023

Hola, al parecer estar trabajando con archivos 4k y 8k de las cámaras RED, sería recomendable que trabajes en proxies,  Lo ideal sería para esos archivos tener al menos 32gb de Ram.
Saludos cordiales

Harold Silva B.
A
andyp93024767
Participant
September 27, 2023

I am having the exact same problem with RED footage on a brand new M2 Mac Studios. has there been any resolution?

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
September 20, 2023

Sorry to hear about the crash, Kevin.

Do you see any error messages or crash reports? Is there any specific that triggers the issue or it's random?

Let us know more details.


Thanks,

Nishu

K
Kevin_CoronationAuthor
Participant
September 21, 2023

There's nothing that very notable. I'll simply be playing through a sequence without any issues and then it'll just crash out of the blue.

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
September 22, 2023

Are you using multiple monitors? Are there any third-party plug-ins installed? Does it happen with all the projects? Where your project file and footage is stored - in an internal, external or a network drive?

Let us know.

 

Thanks,

Nishu

R
Community Manager
R TarunCommunity Manager
Community Manager
September 15, 2023

Moving it to Discussions for troubleshooting

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