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FamilyLegacyVideo
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December 19, 2012
Question

Premiere CS5 not importing .mov files - codec missing or unavailable

  • December 19, 2012
  • 1 reply
  • 14476 views

Hi,

I'm on a Windows 7 PC running Premiere Pro CS5. Have encountered a problem with .mov files that I haven't had before. I recently received three files from a shoot at a local tv station. They are .mov files and I believe they are in an XD CAM wrapper or format. I've gotten files from this station before and have imported them with no trouble (not sure if the earlier files were XD CAM, though). When I try to import, I get the error message: Codec missing or unavailable. Would using the Prism video convertor to convert to another format be the way to go? The file sizes range from 7.18 GB to 14.9 GB. Thanks in advance.

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 19, 2012

    First, lets find out exactly what is inside that MOV wrapper

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
    .
    Report back with the codec details of your file, use the programs below... a screen

    shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    .
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

    F
    FamilyLegacyVideoAuthor
    Participating Frequently
    December 19, 2012

    John,

    Here's the result of a GSpot scan on one of the troublesome files.

    F
    FamilyLegacyVideoAuthor
    Participating Frequently
    December 19, 2012

    Here's more info on the above clip:

    General

    Complete name                    : F:\FLV Projects\TalkingMatters\Leah Fabiano-Smith121312\Smith01.mov

    Format                           : QuickTime

    Format/Info                      : Original Apple specifications

    Format_Commercial_IfAny          : XDCAM EX422

    File size                        : 15.0 GiB

    Duration                         : 38mn 58s

    Overall bit rate                 : 55.0 Mbps

    Encoded date                     : UTC 2012-12-13 08:53:51

    Tagged date                      : UTC 2012-12-13 08:53:51

    ©TSC                             : 2997

    ©TSZ                             : 100

    Video

    ID                               : 1

    Format                           : MPEG Video

    Format_Commercial_IfAny          : XDCAM EX422

    Format version                   : Version 2

    Format profile                   : 4:2:2@High

    Format settings, BVOP            : Yes

    Format settings, Matrix          : Default

    Format settings, GOP             : M=3, N=15

    Codec ID                         : xd5b

    Codec ID/Hint                    : XDCAM

    Duration                         : 38mn 58s

    Bit rate mode                    : Constant

    Bit rate                         : 50.0 Mbps

    Width                            : 1 888 pixels

    Original width                   : 1 920 pixels

    Height                           : 1 062 pixels

    Original height                  : 1 080 pixels

    Display aspect ratio             : 16:9

    Frame rate mode                  : Constant

    Frame rate                       : 29.970 fps

    Color space                      : YUV

    Chroma subsampling               : 4:2:2

    Bit depth                        : 8 bits

    Scan type                        : Interlaced

    Scan order                       : Top Field First

    Compression mode                 : Lossy

    Bits/(Pixel*Frame)               : 0.832

    Stream size                      : 13.6 GiB (91%)

    Language                         : English

    Encoded date                     : UTC 2012-12-13 09:33:19

    Tagged date                      : UTC 2012-12-13 09:33:19

    Audio

    ID                               : 2

    Format                           : PCM

    Format settings, Endianness      : Big

    Format settings, Sign            : Unsigned

    Codec ID                         : in24

    Duration                         : 38mn 58s

    Bit rate mode                    : Constant

    Bit rate                         : 4 608 Kbps

    Channel(s)                       : 4 channels

    Sampling rate                    : 48.0 KHz

    Bit depth                        : 24 bits

    Stream size                      : 1.25 GiB (8%)

    Language                         : English

    Encoded date                     : UTC 2012-12-13 09:33:19

    Tagged date                      : UTC 2012-12-13 09:33:19

    Menu

    ID                               : 3

    Language                         : English

    Encoded date                     : UTC 2012-12-13 09:33:19

    Tagged date                      : UTC 2012-12-13 09:33:19

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