Skip to main content
huyt63327659
huyt63327659
Known Participant
October 6, 2023
Question

Premiere deleting AE projects?

  • October 6, 2023
  • 6 replies
  • 1304 views

A few times this has happened now. It's a Premiere project with a dynamic linked AE project inside, which I created on PC. My colleague opens it up on his Mac. (The project is saved on our NAS.) Now his Premiere is creating .pek and .cfa files for the .aep in the same folder as the .aep (instead of locally on his Mac) and afterwards the .aep file sometimes is just gone.

 

I trust my colleague not to simply delete projects. I've also told him to check his Premiere cache settings (he is not in today), but I don't know if this has anything to do with it. I know Premiere can delete stuff when setting media to offline, but other than that?

    This topic has been closed for replies.

    6 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    July 17, 2024

    The status of this bug report is updated.

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Averdahl
    Community Expert
    AverdahlCommunity Expert
    Community Expert
    July 1, 2024

    @huyt63327659 @Remote Index 

     

    Moved this discussion to the Bugs section. 🙂

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    July 17, 2024

    Hello huyt,

    I'm Kevin, one of the moderators here. Thanks for filing the bug. If there is any other information you can give the developers, please let them know. See, How do I write a bug report?

     

    I hope they will help you debug this issue as soon as possible. Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    huyt63327659
    huyt63327659Author
    Known Participant
    July 1, 2024

    Is anyone at Adobe even interested in looking into this serious bug at all?

    One dangerous thing that happens, you can have the project open in AE, PP deletes the project, you press "cmd+s" to save in AE and it indicates it is saved (removing the * in the title) but the project is still gone and stays gone unless you explicitly use "save as" in AE.

    Remote Index
    Remote Index
    July 1, 2024

    huyt etc.,

     

    This has post has been moved to "discussions" by an Adobe employee without further investigation.

     

    Suggesting mods move it to "bugs" until the issue is more thoroughly understood.

     

    R.

    huyt63327659
    huyt63327659Author
    Known Participant
    December 19, 2023

    Just to add: I had to work on a Mac Studio for now and I saw it happening live. Opened an PP project with linked AE compositions. I just started AE when the comps in PP went media offline. When I tried to relink, the AE project was gone, but thankfully it had just opened in AE and I could save it again. This time I was working on my local drive and it was a project I had started on a different machine. I think this is happening, when PP (on Mac) opens a project it hasn't opened yet and then tries to locate the files. Can somebody from Adobe please look into this?

    P
    PODYMOS
    Participant
    March 14, 2024

    Hi there! 

     

    Did you ever find an answer to this? I have lost hours of work to this bug multiple times.

      huyt63327659
      huyt63327659Author
      Known Participant
      March 14, 2024

      Sadly no. I this point I automatically assume it will be deleted on Mac so I make a copy or open AE first.

        R
        R Tarun
        Participating Frequently
        October 6, 2023

        Moving it to Discussions for troubleshooting

        R Neil Haugen
        R Neil Haugen
        Legend
        October 6, 2023

        Personally, I would never have it set so that cache files were added to folders with media or projects in them. I always have all cache files sent to their own drive/folder system. So ... changing where his cache files go might help here.

        Everyone's mileage always varies ...
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices