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Inspiring
September 25, 2025
Question

Premiere does not see my files

  • September 25, 2025
  • 2 replies
  • 235 views

Here is my files and Premiere does not see them. Everything worked yesterday.

2 replies

R Neil Haugen
Legend
September 25, 2025

The folder tree ends in "Stella.mp4.mp4" .... that double period thing is an issue at times, can you get rid of it? And see what happens?

Everyone's mileage always varies ...
Inspiring
September 25, 2025

I tried to move files to another folder. It does not help.  Files are in the root of the disk. J:\Stella

 
 

 

 

R Neil Haugen
Legend
September 25, 2025

Premiere seems to require all media to be in a folder, so it does need to be in a folder at the root, not "loose" ... as far as I've ever found.

Everyone's mileage always varies ...
Community Manager
September 25, 2025

Hi Paul,

We're sorry to hear about this. Is this happening specifically when relinking media from an external drive or with an internal drive as well? Also, does toggling Display Only Exact Name Matches make any difference?

 

Thanks,

Sumeet

Inspiring
September 25, 2025

Disk on the computer.