Premiere Export Media Menu/Options Will Not Open

Forum|Forum|3 years ago
April 27, 2023
4 replies
639 views

Running Adobe Premiere 23.3.0

Mac OS Ventura 13.2.1

Mac Studio

Plenty of space

Premiere Media Export Settings/Dialogue will Not Open

Tried File Export Media from Menu

Tried Apple M shortcut

Tried different timeline focus options found here in support community i.e., selecting everything in sequence, making sure blue box was around timeline.

Rebooted

Removed Cache files

Reset permissions

Uninstalled and Reinstalled App

Started New Project - tried new different media with same result

Was able to drag SEQ from Premiere into MEDIA ENCODER and got it to work that way.

Export

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Francis-Crossman17221443

Principal Product Manager

This is a known issue that we are working on. Please see the workarounds here: https://community.adobe.com/t5/premiere-pro-bugs/known-issue-export-mode-fails-to-load-in-premiere-pro-23-2-and-23-3/idi-p/13759792#M7687

D

defaulthfoa23xakp9qAuthor

Participating Frequently

Just to follow up - I did reset the premiere preferences 3 more times and on the 3rd reset it seemed to work and the encoder window/options have returned.

I ran across users saying this only works temporarily for some so hoping for the best.

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defaulthfoa23xakp9qAuthor

Participating Frequently

First thing I did - tried everything I came across thx.