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Participating Frequently
July 2, 2019
Answered

Premiere freezes during autosave

  • July 2, 2019
  • 12 replies
  • 11821 views

Hey group, I have an incredibly frustrating issue that's been occurring on some of my projects.

I have autosaves set for every 5 minutes. If the autosave window pops up while I'm mid-task, like pressing the space bar to play back, clicking to make a cut, or doing any sort of navigation, Premiere will instantly lock up. I'm on a Mac, so I get the spinning wheel, the autosave never completes, and Premiere hangs indefinitely.

I'm regularly editing in a crunch with a need to move quickly, and I find that this happens incredibly often -- currently occurring once or twice an hour while working, and as the project size increases, this gets worse. The only solution is a force quit, praying that the previous autosave was recent (I find that the autosaves are often not truly saving every 5 minutes) or that I manually saved not long ago. Between this current project and other projects, I've lost hours of work.

Why not just turn off autosaves and save manually, you ask? I've also experienced such freezes when I'm saving manually. For some reason, I find that deselecting all assets on my timeline seems to lessen the likelihood of a crash during manual saves. But who knows, this could also be superstition.

Context:

  • I'm working on a project that's referencing about 250 GB of content.
  • My machine is an iMac Pro, running Mojave, with 32 GB 2666 MhZ DDR4 ram.
  • I'm using proxies. And my playback is at 1/2 quality.
  • I'm referencing about 20 simple AE comps through dynamic link.
  • I have some audio effects applied to clean up interview audio, including compressors and Izotope tools. Problems began not long after beginning to apply, but I'm not sure if it's related.
  • I have also done some color correction to the assets using Lumetri.
  • The sequences I'm playing back are no longer than 4 minutes.
  • I've reset permissions on all Adobe folders, and applied those changes to all enclosed items.
  • I've tried migrating to a fresh project.

Perhaps unrelated?

  • I've also had an issue with crashing during timeline playback, unprompted by anything. The timeline audio will continue to play, and if I have loop playback enabled, it will loop indefinitely, spinning wheel spinning away, and Premiere will not unlock without a forced quit.
  • Projects that show these symptoms also tend to take a long time to open. Once I click a project to open it, the loading project status window will pause when the status bar is at about 75%, and take 5+ minutes to open from there for this particular project. On a previous project, where I was referencing a substantial amount of content (2+ TB), this stage would take 20 minutes.

In conclusion, I'm on my 20th version of this particular project. Each copy has been created because of a crash where I've lost work, and each one gets me closer to flipping my desk and tossing my machine out the window. If anyone has ideas, I'm all ears.

This topic has been closed for replies.
Correct answer mobiuscube

Absolutely sucks. It really breaks your concentration and workflow, and you're always on edge and tense waiting for it to happen... almost like ptsd. It's no way to work. Editing should be fun and enjoyable.

 

There is a temporary solution (though it's not a great one). 

> Import your whole project into a fresh one. Normally works

> Break it into smaller projects. Definately works

 

It mainly starts happening once the project file goes above 50-60mg approx. This seems to be key. Premiere projects tend to get bigger and bigger the more you do... almost like it's keeping a log of every edit you've made.

Importing into a fresh one seems to clear out a lot of shite and clutter.

 

Not great, but at least you can get on with your work, and relax and enjoy it.

 

Cheers

 

 

12 replies

Kevin-Monahan
Community Manager
Community Manager
July 19, 2019

Hi JarrettB,

Sorry for your autosave woes. I have heard of this complaint before. I think adding your upvote might be the best way forward: Let me edit during auto save – Adobe video & audio apps

In the mean time, you could Auto Save less frequently and perform a Save As every few hours or so—building up your own "archive". I prefer making additional backups, actually. Auto Saves are great, but they have let me down before on many different NLEs.

As far as your project problems go, I think you have tried most of these things: Basic Troubleshooting & Maintenance for Premiere Pro on macOS

What kind of media are you operating with? Have you tried transcoding it?

Thanks!
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
March 1, 2022

I am experiencing the same issue, autosave freezing PrPro. It happens to me only when I am cutting a multicam sequence that includes seven cameras. This issue started a couple of releases back.

My system is iMac (Retina 5K, 27-inch, 2020), 3.8 GHz 8-Core Intel Core i7, 64 GB 2667 MHz DDR4.

I've attached a screenshot of what I've been looking at for the last 15 minutes.

Peru Bob
Community Expert
Community Expert
July 2, 2019

Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

jarrettbAuthor
Participating Frequently
July 2, 2019

Thanks for the response, Peru Bob. I've tried both resetting preferences and resetting the workspace.

I've also tried trashing Media Cache and Media Cache Files contents.

Peru Bob
Community Expert
Community Expert
July 2, 2019

Are you using any third party effects or transitions?