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Participant
January 28, 2025
Question

Premiere freezing when picking file destination

  • January 28, 2025
  • 1 reply
  • 138 views

When exporting a video and selecting the file destination, instead of the file exploere popping up, nothing pops up and priemere is effectively soft locked. 

When trying to select anything else, you get the ding telling you that you need to make a selection in the window however like I said there is no window, this has happened 3 times in a row when doing this and the only thing that seems to help is waiting on the file destination long enough for the preview text to fade in.

1 reply

Bruce Bullis
Community Manager
Community Manager
January 28, 2025

Has this always been the case when using PPro on this system, or did the behavior change with a new/recent build? [If so...which build?]

Is the system connected to network storage? If so...how are those network volumes mounted, by the edit system? [Any recent changes in this area?]