Premiere Full Screen playback glitch. Lines when camera pans
I sure hope someone can can help me as this is driving me crazy!
Just recently when I enter full screen either by the keyboard shortcut ctrl and ~ or send full screen to another monitor there is a weird glitch. Lines will show up whenever the camera pans up down left right. This does not happen when the program monitor is in normal view. Only happens in full screen playback. It does not happen when I play the original media files in VLC player nor does it happen if I export part of the timeline and play that in VLC player. I have updated my graphics card to the latest driver, I have the latest version of Windows. Still the glitch remains. I chatted with an adobe tech support person and they remoted into my computer and were unable to see the glitch on their end even though it happens on my end. Do you know what is causing this? It does this in version 2018 and 2017 but this didn't used to do this until about 4 weeks ago. I've tried making proxy files as well and that won't fix it.
My graphics card is a quadro m4000 which is an 8GB Video Ram graphic card and should be way more than enough to work as it did all this time up until now and I've been using adobe for about 3 years so I've used this card for a while.
I even tried disabling the graphic card in premiere and reverting to mecury playback engine and it's still the same glitch so I don't think it's graphic card related but it's odd that adobe tech support person couldn't see it on their end when they shared my screen.
If someone want's me to make a screencast of my screen I can do that and upload a video file since I'm the only one that can apparently see it.
This does not happen if I upload the files to YouTube so it's definitely something on my end.
