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Sebasvideo10677658
Known Participant
March 11, 2024
Question

Premiere GUI in Windows extremely sluggish

  • March 11, 2024
  • 2 replies
  • 913 views

I'm helping a friend edit a project in his machine. I built it for him in 2019 and these are the specs:

 

CPU: AMD Ryzen 7 3700X (8 core hyperthreaded)

RAM: 32 GB

System drive: Samsung SSD 970 Pro 512 GB

Graphics card: Nvidia GeForce GTX 1650 with 4 GB VRAM

 

So it's not a speed demon but it's a very capable machine. However, the Premiere GUI is super sluggish. Going back and forth in the timeline is feels like I'm using a computer much older and slower than this. In fact, I remember using Premiere in this computer when I built it for him back in 2019 and it was fine.

 

The footage plays fine, this is not a matter of a slow drive, even if for now the project is not on an SSD. But the footage plays smoothly, it doesn't skip frames. What feels really sluggish is when I grab the handle at the bottom and move through the timeline.

 

The preferences have the compatibility check enabled, and it doesn't show anything when I load Premiere. It detects the CUDA card just fine, as it shows in the project settings. Now, I remember that Premiere had a setting years ago that allowed you to check whether or not to use the graphics card to accelerate the GUI, but now it's gone. This feels as if Premiere wasn't using the card to accelerate the GUI, even if it detects the card just fine.

 

Any suggestions?

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    2 replies

    A
    Community Expert
    Ali JaberCommunity Expert
    Community Expert
    March 11, 2024

    The GPU is outdated. Mostly, you will have this kind of sluggish move when you are using mp4 clips, because your hardware is not capable of decoding the clips fast enough for a smoother playback. You shouldn't have this problem if your clips are encoded using broadcast codecs such as ProRes or Cineform.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      March 11, 2024
      quote

       You shouldn't have this problem if your clips are encoded using broadcast codecs such as ProRes or Cineform.


      By @Ali Jaber

       

      Does that mean that using proxies will help?

      https://creativecloud.adobe.com/cc/learn/premiere-pro/web/proxy-media?locale=en

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      March 11, 2024

      Delete the Media Cache and Media Cache files:
      https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

      If that doesn't work, try resetting the preferences:
      https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

      If that doesn't work, try resetting the Workspaces:
      Reset a workspace
      Reset the current workspace to return to its original, saved layout of panels.
      1. Do one of the following:
      • Click the Workspace menu icon and select Reset to Saved Layout.
      • Choose Window > Workspace > Reset to Saved Layout.
      from here:
      https://helpx.adobe.com/premiere-pro/using/workspaces.html

      If that doesn't work, try Preferences > Audio Hardware and set Input to None.

      If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

      If that doesn't work, try creating a new project and import the old one into it.

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