Inspiring

Question

Premiere hates me, and I can't work like this - stability issues, glitches on a BEAST rig

Forum|Forum|6 years ago
March 14, 2020
4 replies
1163 views

Hello,

I'm a really dissapointed customer. I was happy a few months ago, until I started to work with permeiere (on a daily basis).

At work I have a moer the OK pc: 5K LG ultrawide monitor, i9cpu, gtx 2080TI, 96GB of 2400mhz ddr4, msi motherboard, nxt case, water cooling 8+ coolers, samsung ssd + 20TB lacie storage.

So I have everything to handle at least 4k footage flawlessly, but it does not. Even in 1080p I often has preview problems.

But at the moment I have major glitches and artifact with a 4k project, or even two of my latest one has problmmes.

Biggest problem is, that in 4096x2160 project, every time I place a text layer above the footage, OR another footage layer under the main footage, the visible footage steches or squeezes a bit, just a few pixels, but enough to ruind everything. This happens even if I apply a LUT, or a simple lumetri effect.

I'm sure this is my fault, so this would be the easisest to fix, if someone can help me, what to do.

My other problem the bigger one, is the fact that this software is extremely unstable, and does not able to use the resources. It does not use anything from the gpu, I never saw my 2080ti on a 50% load ever.

Is it true, that premiere only uses ONE SINGLE CORE at max, when calcilatin warp stabilizer for example?

Biggest problem, the timeline PREVIEW, working with 4k footage, I'm not able to have a seamless preview even after I prerender the timelnine,and everything is GREEN. Why?

Any help would be much apreciated, first problem is the main focus, and timeline preview is the second bigges problem. I can't switch to final cut unvortunately, but resolve is an option, if there is no way to optimiz this software to work as good as it's competitors.

Thank you

Duna

This topic has been closed for replies.

R

RjL190365

Legend

I agree with Peru Bob. That LaCie RAID HDD is the bottleneck. You see, that enclosure only holds two physical HDDs - and no single HDD can sustain more than about 225 MB/s in sustained reads or writes due to the limitations of physically mechanically spinning platter technology. Connecting that to a RAID 0, as LaCie had done internally with that particular enclosure, will only deliver just over 400 MB/s in sustained transfers (and that's only at the outer edge of the disks; on the inner tracks, that sustained transfer rate of even that RAID 0 drops to as little as 150 MB/s!). And in playback Premiere Pro itself, like all other NLEs, automatically decompress video on the fly. Plus, even at 23.976 FPS, 4096 x 2160 video requires a sustained transfer rate of more than 700 MB/s in order to play smoothly at all. And if that video is at 59.94 FPS, you will need a sustained disk transfer rate of more than 1.6 GB/s just to even play back at all smoothly.

As it currently stands, that 20 TB enclosure is barely adequate for playing back 1080p/23.976 material smoothly. That is exactly why we recommend HDDs only for backups, and not as working disks.

Randall

trialbojAuthor

Inspiring

Hi,

I can agree with the fact that the lacie storage is not the faster hdd, BUT I strongly disagree with the fact, that a 4k preview needs a 700MB/s read speed.

Now my project file with all the footage, is on a samsung 860 M2 evo ssd 1TB. And the preview is still garbare, EVEN after a timlune render, everything is green, hit play, and in 10 secs there will be dropped frame 😞

Here are my work config: https://prnt.sc/rhcipf

https://prnt.sc/rhcj28

---

Here is the glitch I managed to figure out, that the lumetri coloring causes this weird squeeze effect, HOWEVER in another project, I did not made coloring yet, only TEXT above the footage, and where the text starts the footage underneath makes the same squeeze effect.

Any ideas why?

(sorry for the crappy footage, I did not found any screen capture software whcih does not crash recording 5k with premire)

Thank you.

If this pc is not enough for a proper 4k edit, than IDK what others are using. /my collague has a lower pc, converted to mac, and he has flawless preview and edit experience in final cut pro 😞 /

Peru Bob

Community Expert

Your media drive (20TB lacie storage) is likely the bottleneck.

Add a fast SSD for the media and you should see improved performance. Only place the actual media used in the project in progress on that drive.

Peru Bob

Community Expert

"How can I contact support?"

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

When connected, ask for the Video Queue.

trialbojAuthor

Inspiring

ok guys, thanks.

But I would like to know if there are other people with the same problem:

"Is it true, that premiere only uses ONE SINGLE CORE at max, when calcilatin warp stabilizer for example?

Biggest problem, the timeline PREVIEW, working with 4k footage, I'm not able to have a seamless preview even after I prerender the timelnine,and everything is GREEN. Why?"

You do not have problems with the preview, works smoothly without dropped frames?

Peter A Lund

Inspiring

Hello,

have you tried to work with Proxies ?
The footage is located on an ssd?
Did you try to contact the support?

Are you working alone, or in a team?
and can you post picture (screenshots) or a screenvideo of the problem?

i hope I can help you.

rejoice in the way things are.When you realize there is nothing lacking,the whole world belongs to you.>Be content with what you have;rejoice in the way things are.When you realize there is nothing lacking,the whole world belongs to you.

trialbojAuthor

Inspiring

Hello,

Thanks for the help. How can I contact support? I thought this is the way to reach them.

No i do not work with proxies, and don't want to, my collagues works with final cut and davinci, they have absolutely no problem with the preview, even with lower spec pc-s. Monday I'll try to make a video of the first squeeze glitch problem.

Peter A Lund

Inspiring

Hey,

over the Adobe Webpage.

You can find the support on their website.

rejoice in the way things are.When you realize there is nothing lacking,the whole world belongs to you.>Be content with what you have;rejoice in the way things are.When you realize there is nothing lacking,the whole world belongs to you.

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