Premiere keeps crashing - Project too big? What can I change?
Hi everybody.
We are in the final stage of editing a feature documentary with a deadline ahead and unfortunately Premiere keeps crashing around 15 times in a 10 hour day. There are also strange occurrences with clips not being displayed. I described everything more detailed below. Please have a look. I'd be really happy for any advice. I'm wondering if the project is just too big and if thats premiere's weak point.
Thank's a lot for your help!
Greetings from Germany!
Jonas
SYSTEM
iMac Retina 5K 27“ Late 2015
4 GHz Intel Core i7
32 GB 1867 MHz DDR3
AMD Radeon R9 M395X 4096 MB
MacOS Sierra 10.12.1
2 external monitors 1920x1080 through displayport / HDMI
2 external hard-drives via USB3 with 8TB each (Seagate Backup Plus Hub 8TB)
SOFTWARE
Premiere Pro CC 2017
Now updated to
Premiere Pro CC 2019 (13.02 . Built 38)
- didnt change anything
VIDEO-MATERIAL
Approximately 75 hours of 3840×2160 pixel Sony FS7 material (XAVC-I-Mod.: QFHD 25p CBG, Bitr. 250 Mbit/s, MPEG-4/H.264/AVC).
Video Material is used natively. No transcoding.
Timelines have two videotracks each.
AUDIO
Approximately 100 hours of 48Khz 24bit .wav files coming from different sound devices recorders. Timelines have about 16 Audiotracks each
PREMIERE PROJECT
We have been successively working on the edit of the film over two years. The project contains a lot of different sequences - I estimate its as much as 150 sequences, since I tend to make new sequences for different steps. Most of them are around one hour.
The project file is 95 MB big.
PERFORMANCE
All video files in the timeline have at least one Lumetri-Color effect apllying a LUT and further tweaks in color. There are some compositings done in Premiere mostly combinig a still and a video file or two video files through an opacity mask.
Basically the system can handle this amount of data. I never render. All clips are marked with the yellow bar. It doesnt play super fluid in full resolution but it performes good enough in ½ resolution.
CRASHES / ERRORS
In the past month the program ran quiet stable. It sometimes crashed, but nothing to worry about. But it increased and at the moment the program crashes around 15 times in a 10 hour day. There are some actions that surley will make the program collapse as moving the outlines of an opacity mask with a lot of feather slowly around but GENERALLY the program just crashes at random points, sometimes even while loading it. In between it works just normal. You can scroll the mouse through the timeline in different speeds and it displays the video fluently (I kind of regard this as a test for system performance). We have the german version. Translated the message showing up would say: Due to a serious error the program is shutting down. Anyhow the program is saving a recovery version which is never faulty so we have no data losses. Still its super annoying, time-consuming and just super interrupting. I really want it to stop.
CLIPS BEING NOT DISPLAYED
There are certain groups of clips that arent displayed in the program monitor. Each group of clips comes from one day of shooting. Their thumbnail is displayd in the timeline. Also if I double-click I can see the footage in the source monitor. But playing it from the timeline I can hear the clip's audio but no video image, just black. In this state its not possible to export the timeline since the program crashes while exporting these passages. What helps is reopening the program again and again until everything is back there. I'd say its every fourth try that brings these clips back.
I tryed to relocate these clips by copying them to the internal SSD and re-link them in the project, but nothing changed.
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