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Participant
April 29, 2021
Question

Premiere keeps crashing whole computer

  • April 29, 2021
  • 1 reply
  • 151 views

I've been having trouble with this for a couple of months.  Premiere will freeze all of the sudden and I can't even move the cursor or open windows task manager.  I have to hard restart the computer.  I've tried updating and holding Alt to reset the preferences whenever I start the program.  Sometimes I can work for a few hours and it will be fine.  Other times it will only work for like 5 or 10 min.

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1 reply

Legend
April 30, 2021

we need more info

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and source properties and sequence settings.

Does your system meet minimum requirements for Premiere?

https://helpx.adobe.com/premiere-pro/system-requirements.html