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samuelk81589883
Participant
June 22, 2023
Question

Premiere & ME cannot render or export MOGRTs - v 23.3, 23.4, 23.5

  • June 22, 2023
  • 3 replies
  • 252 views

I assume this one is a bug so I am posting it here. 

 

Ever since v23.3 first came out, I noticed that Premiere could not render the MOGRTs I had in the timeline. It wouldn't freeze or anything, it would just get right to the frame and then stop and I would have to hit cancel. I then tried exporting in ME and the same thing happened, it would stop on the first frame of a MOGRT and wouldn't keep going. This happens 100% of the time.

 

This has happened in every version since (23.4 and 23.5). It is a real bummer because these updates have introduced improvements that I would really love to have but I keep having to revert back to 23.2, which can render and export the MOGRTs just fine. 

 

Throughout all of this, I have reset all settings/preferences, and cleared caches, with still no luck.

 

System specs: 

Mac Studio

M1 Ultra

64GB RAM

MacOS Ventura version 13.4

 

Please let me know if more information is needed in order to provide a fix for this. The project this is happening to primarily uses R3D files.

This topic has been closed for replies.

3 replies

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samuelk81589883Author
Participant
July 15, 2023

Hi again! I am still waiting on a response for this. I sent all the assets to Dacia but did not hear back. Does anyone else have any suggestions or would like me to send them the assets to look into this? Otherwise I will repost this in the next few days. Thanks!

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samuelk81589883Author
Participant
June 29, 2023

Thank you for the response! I DMed you a link to all of the assets!

DaciaSaenz
Community Manager
DaciaSaenzCommunity Manager
Community Manager
June 22, 2023

Hi @samuelk81589883, 

 

That is a real bummer and so frustrating! I'm sorry to hear that this is messing with your workflow.
Thank you for sharing your specs and version numbers right out of the gate. 

Is it all Mogrts that fail to render or a particular set of Mogrts? 
Do the renders also fail if you try and export the original After Effects project out of AE? 
Would you please send me copies of the Mogrts that are failing and a copy of your Premiere Pro project? 

Feel free to DM me privately to share a link to the assets. 

I hope we can get you back on track soon. 

Cheers,

- Dacia Saenz, AE & PR Engineering Teams
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