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Participating Frequently
January 29, 2025
Question

Premiere not able to import DJI Matrice 4T Video

  • January 29, 2025
  • 4 replies
  • 1596 views

I am trying to import .mp4 files from my DJI Matrice 4T but none of the files are able to be imported into premiere. I belive they are recorded in HEVC 265, but that has not been an issue before when using Mavic 2 & 3, I haven't had any problems with HEVC 265 before atleast

 

Any one else seen this?

 

 

4 replies

Participating Frequently
February 2, 2025

Another update: it is not supported by media encoder either

 

Community Expert
February 4, 2025

I'm not 100% sure what's going on here but DJI seems to use a unique H.265 encode sometimes and it doesn't always play nice with Premiere. And Media Encoder uses the same engine so if it doesn't work in one it won't work in the other.

I would use Shutter Encoder to transcode all of your clips to a better editing codec like ProRes 422. It's a great Swiss Army Knife of converters and you can do them in a batch like Media Encoder. And ProRes is much easier to work with than H.265/HEVC footage.

-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
Participating Frequently
February 20, 2025

Oh thanks John - I'll look into that! Thanks again!

Participating Frequently
February 2, 2025

@Peru Bob Good day! Sorry for the late reply:

 

 

Peru Bob
Community Expert
Community Expert
January 30, 2025

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Community Expert
January 30, 2025

What version of Premiere?

-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
Participating Frequently
February 2, 2025

 

Tim Butler
Participant
February 6, 2026

Has anyone solved this yet?  The only answer I have gotten is people use shutter encoder to save it into a format that Premiere Pro will take.  Is there a codec I can install or something so I don’t have to take this extra step?  Thanks in advance!!!