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Participant
August 31, 2023
Question

Premiere not importing full video

  • August 31, 2023
  • 2 replies
  • 717 views

Hello,

 

I am trying to import a video into premiere pro 2023.

The file is 18 minutes long, recorded on a Canon Camera as an MP4. 21.02 GB 1920x1080.
Everything is sweet but the video is only 6:53:10 duration... not the 18 minutes of the original file.
I have had no issues importing in the past and haven't changed any settings on the camera or in Premiere.
I have opened the file in After Effects... same thing.

I'm also not sure why the Media Start is at 5:21:15 and not 0:00:00 like every other video I import.
Any help would be great.
iMac, Ventura 13.5.1, Premiere pro 2023
Thanks in advance.

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2 replies

Participant
August 31, 2023

Thanks Rob.
I believe the raw footage may be corrupt. I have been able to import all the other video from the day with no issues. It is just this file. Watching the raw footage, it seems okay but with the wacky timecode and the problems I am experiencing with just this file, it seems unlikely a Premiere pro issue.

Community Expert
August 31, 2023

Maybe try importing through Media Browser and see if you have better luck.