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Wayne G52
Known Participant
April 28, 2020
Question

Premiere not responding

  • April 28, 2020
  • 1 reply
  • 492 views

Hi,

Can someone help me with a problem I'm getting when I launch Premiere?

When I launch Premiere and open my project, Premiere's screen grey's out, with the top bar saying (not responding.)

I then have to ctrl,alt, del, to shut the program down, restart the program and everthing seems to work again. Until! I switch off the PC at the end of the day, switch back on the following day and get the same problem.

I have tried the usual clearing of the preferences, uninstalling, this helps for a day or so then I'm back facing the same problem.

I am running the latest versions of Premiere and Nvidia 1080ti. So if anyone can help, I would appreciate.

This topic has been closed for replies.

1 reply

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Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
April 30, 2020

Hi Wayne_G52,

 

We're sorry to hear about this. Is this happening with any specific project or with all of them? Let us know, we're here to help.

 

Thanks,

Sumeet

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Wayne G52Author
Known Participant
May 2, 2020

Hi Sumeet,

Thanks for the reply. It happens with all projects I start. It begins to add all the media into the project and then just stops.

As I write this email, I attempted to open Premiere 4 times resulting in the same issue.

I have attached a photo of screen.

Thank 

Wayne

W
Wayne G52Author
Known Participant
May 3, 2020

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