Premiere Pro 13.1.3 Crashes, non-responsive!

Forum|Forum|6 years ago
July 19, 2019
1 reply
174 views

New Premiere Update crashes, non responsive after launching application. Assets load, but cannot edit once open. Can't submit report because Premiere freezes up, so needing to force quit application. Need some assistance please. Thanks!

iMac 2017

4.2.Ghz Intel Core 17

32GB 2400 MHz DDR4

Radeon Pro 580 8gb Graphics

13.1.3 crash mac

This topic has been closed for replies.

Kevin J. Monahan Jr.

Legend

Hey there, MokiRim,

Can you check out the guide I wrote for Mac troubleshooting and see if it helps at all? Let me know if I can assist after running through my recommendations. Basic Troubleshooting & Maintenance for Premiere Pro on macOS

Thank You!
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded