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Benjamin35250863d5ng
Participant
February 5, 2024
Question

Premiere pro

  • February 5, 2024
  • 2 replies
  • 181 views

Bonjour, j'ai des soucis sur premiere Pro lorsque je veux monter une vidéo. Je ne peux pas lire la timeline en entier correctement, il y a des bug d'images et de son qui m'empêche de monter correctement une vidéo. 

J'ai un MacBook Pro puce M3 Apple et donc c'est etrange que sur une machine aussi puissante il y ait autant de soucis.Avez-vous déjà eu un problme similaire ? Merci d'avance.

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2 replies

MyerPj
Community Expert
MyerPjCommunity Expert
Community Expert
February 26, 2024

Yes, as Kartika mentioned, do clear the cache with each upgrade... oops, I just remembered I didn't after the upgrade Saturday... I'll do it now.

 

Hold down shift as you start PP and you will get a dialog to reset a few things... pick the cache option for certain.

 

🙂

 

MyerPj
Community Expert
MyerPjCommunity Expert
Community Expert
February 26, 2024

Done! 🙂

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
February 26, 2024

Hi there!

Sorry to hear that. What type of media files are you editing (codec/ format, frame rate, frame size)? Have you already tried resetting preferences and deleting cache files?

 

Let us know.

Thanks,

KR

 

 

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