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Participating Frequently
March 11, 2021
Question

Premiere Pro 15.0: exported .mp4 video hangs in the last few seconds of playback

  • March 11, 2021
  • 1 reply
  • 2693 views

Just upgraded to 15.0 and it seems like the H.264 container is broken across your products. Videos export fine from Premiere, but the exported .mp4 video hangs in the last few seconds of playback. I tried deleting media cache, moving the 14.9 sequence to a new project, new sequence, the works. I even tried exporting as a QT 422 .mov and then converting that to H.264 in Media Encoder 15.0. The .mov plays perfectly all the way to the end. But the converted .mp4 from Media Encoder using that perfectly playing .mov file also hangs at the end of playback, same as the Premiere-produced file. I've also tried to queue from Premiere to ME to export with the same hanging results. Any insight?

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1 reply

Joey5FE0Author
Participating Frequently
March 11, 2021

Also, I forgot to mention I even tried uninstalling and re-installing the program just to see if that would help with the same hanging results. Complete computer restart, the works. I'm on a 2017 iMac Pro.

Kevin J. Monahan Jr.
Legend
March 11, 2021

Not seeing the playback issue on a similar Mac, Joey. I'm running Mojave still, though. Are you using Hardware Encoding?

 

Cheers,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Joey5FE0Author
Participating Frequently
March 11, 2021

I'm on BigSur 11.2.3. Could that be the issue? I've seen BS cause problems with other systems software so far.

 

Tried both Software and Hardware Encoding with the same result, leading me to believe that the H.264 container encoding itself is broken.

 

Worst case, I can just roll back to 14.9 and hope that an .aaf export will save me from re-editing the entire sequence. I was forced to go to 15.0 because my editing partner started a new project in it and I couldn't access without updating.