Premiere Pro 15.1 crash on launch

Forum|Forum|5 years ago
April 18, 2021
2 replies
1421 views

So is the app crashing when you try to start it up a new "feature"?

2019 iMac 5k

big sur 11.2.3

Premier 15.1 fails to start

Premier 14.9 runs just fine

Crash

This topic has been closed for replies.

Kevin J. Monahan Jr.

Legend

Sorry, I didn't hear back from you yet so I'll branch your post to the main forum. Let us know if you need added assistance or if you solved your issue (and how you did so!).

Thanks so much and sorry for the hassle.

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.

Legend

Hi Choptop,

Sorry for the problem. Can you give us more info on the system and OS? Any warning dialog boxes at launch? Does it hang at a certain point, like when plug ins are loading? Have you tried removing your plug-ins and relaunching? Are all your plug-ins certified to run in 15.1 or later? Have you deleted all media cache? Have you tried trashing preferences? These are things I would try if the new version is not launching.

Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

C

Choptop32Author

Inspiring

I'mm trying to reply with details, but somehow the forum wont let me post.

Kevin J. Monahan Jr.

Legend

Sorry about that. Let me know if you are still having trouble with the post.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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