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M
MatJamHorn
Participant
April 15, 2021
Answered

Premiere Pro 15.1 crash or hang on launch

  • April 15, 2021
  • 2 replies
  • 337 views

Since updating premiere no longer opens, just hangs after the splash screen but before the welcome screen. 

This topic has been closed for replies.
Correct answer MatJamHorn

So I think I stumbled backwards into my solution.

I was able to get an existing project open (direct link not the Cloud app). Wasn't able to locate a WAVES (L3 multimaxer) audio plugin, removed plugin folder, rescanned, and it seems to be working at this time 

2 replies

M
MatJamHornAuthor
Participant
April 15, 2021

I have tried that.

Tried:
Clearing Cache
Rolling back NVidia drivers
Resetting preferences and plugins 
Ran CC repair
Uninstalled and reinstalled Premiere
Tried rolling back premiere to 15.0 same outcome.

I also tried what is listed in this article: https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/m-p/11113249

Though all my permissions were set properly for those folders. 

Specs:
Windows 10 - 10.0.19042 Build 19042
17 - 9700k
32 GB Ram
GTX 1660 Super 

M
MatJamHornAuthorCorrect answer
Participant
April 15, 2021

So I think I stumbled backwards into my solution.

I was able to get an existing project open (direct link not the Cloud app). Wasn't able to locate a WAVES (L3 multimaxer) audio plugin, removed plugin folder, rescanned, and it seems to be working at this time 

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
April 15, 2021

Have you tried deleting media cache and trashing preferences, Mat? Let us know if you need help with that.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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