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Evmarti
Participating Frequently
January 2, 2017
Answered

Premiere Pro 2017 - Playback goes back and forth

  • January 2, 2017
  • 5 replies
  • 15217 views

I moved from PPro 2015.4 to 2017 and I have an issue with the playback of my timelines.

When I play the timeline, it does not play the frames in order, instead it jumps back and forth.

00:00:02:01 -> 00:00:02:02 -> 00:00:02:03 -> 00:00:02:04 -> 00:00:02:03 -> 00:00:02:05 -> 00:00:02:06 -> 00:00:02:05

This seems to happen at random, as I have this issue with everything in the timeline, no matter which sequence settings, fileformat or framerate I am working at.

The dropped frame counter says 0 and shows up as green as well.

The problem does not show up in the exported file, but it is unbearable to work in the timeline with this issue.

No problems with PPro 2015.4.

Updated both Premiere and my nVidia drivers

Specs:

Windows 7 x64

nVidia GTX1060

Intel i7 3930K 3.20GHz 6-core

SSD Boot Drive

7200rpm disk drive - PPro and media are on seperate drives

16GB RAM

Here is a slowed down version of my playback monitor where you can see the problem:

    Correct answer Fleur98C

    I had to disable the Preferences > Audio Hardware's default input. I set it to No Input. Problem solved. I was also having issues with footage that went back and forth repeating frames.

    5 replies

    Participant
    May 17, 2018

    For anyone who still has this problem, if you also have no audio your problem could be the same as mine. Go to edit>preferences>audio hardware. Change "Device Class" to MME and configure it to the correct output/input options.

    If it's already that and you DO NOT get any audio try to change it to any other option avaliabe. If this does not fix your issue, idk, good luck!

    davidd92744211
    Known Participant
    April 16, 2020

    Just wanted to add to this old thread in case any one was still searching for a solution like me. I found out that it was an audio issue. I have two sound cards, one on the motherboard and an external DAC. Usually I use the external DAC which works fine. One day I switched to the internal sound card and this issue started happening. Switched back over to the DAC and no issues at all.

    Participant
    April 20, 2020

    i was just wondering what was the difference between "DAC" and "motherboard" and where to switch the audio back to DAC in premiere pro 2020.

    Starryh
    Participant
    October 16, 2017

    I have the same issue, unchecking the transmist didnt help.

    Kid JaF
    Participant
    March 21, 2019

    Try Changing the Audio delay under your hardware settings. I noticed if my Delay was set too low, the video would skip back.

    Matthew

    Participant
    March 26, 2019

    Matthew, where can you find this setting? I've tried all the other solutions and nothing works.

    Participant
    January 27, 2017

    Solved: Click the wrench (spanner) icon on the bottom right corner of the program monitor and uncheck "enable transmit" in the menu. (hey Adobe why don't you hire me to answer these questions? You guys aren't.)

     

    James

    Evmarti
    EvmartiAuthor
    Participating Frequently
    February 1, 2017

    Thanks James, this did the trick! Thank you!

    Legend
    January 2, 2017

    Ignoring the timecode for a moment, do you see anything amiss with the playback of the video itself?

    Evmarti
    EvmartiAuthor
    Participating Frequently
    January 3, 2017

    The video stutters like crazy, but not as if there were dropped frames, it just skips back a frame on random.

    Legend
    January 3, 2017

    OK.

    Is the Lumerti Scopes panel open when this happens?  If so, close it.  Problem still there?

    kulpreet singh
    Inspiring
    January 2, 2017

    Hi Evmarti,

    What is the source of your media files?

    Is this issue specific to these media files or happening with all?

    Please clean the media cache and re-launch your project in CC2017.

    FAQ: How to clean media cache files

    Thanks,

    Kulpreet Singh

    Evmarti
    EvmartiAuthor
    Participating Frequently
    January 2, 2017

    Hi Kulpreet,

    I have used media files from both my internal 7200rpm drives and external USB3 drives, but with no luck.

    This happens with all the files I have tried so far, h264, cineform, avi, mpeg etc

    I have also tried to clear the cache, but with no improvement.

    kulpreet singh
    Inspiring
    January 2, 2017

    Please try these steps & check if that makes any difference:

    • Open your project, click on File > Project settings > General and change video renderer to 'Software Only Mode' and delete previews.

    Thanks,

    Kulpreet Singh