Participant

Question

Premiere Pro 2018 CC locked? Not supported? I'm stuck, help!

Forum|Forum|4 years ago
October 14, 2021
2 replies
847 views

Hello Adobe Community and thanks for reading!

I am a filmmaker and my friend and I are working on a new movie project. He had an Adobe Account through his university e-mail he was attending, and we were sharing it. He graduated a few months ago, and therefore, his email got deleted two days ago. Creative Cloud was no longer active and I am not able to open any Adobe programs.

I made my own Adobe account tonight and got the monthly subscription for Premiere Pro. However, I had been using Adobe Premiere and Photoshop CC 2018. When I bought the new Adobe account tonight, they still wouldn’t open or work. When I reached out to support via chat, the representative told me that Adobe doesn’t support anything before 2020 and that the 2018 CC versions would no longer work. (?)

My laptop is a (Macbook Retina 13-inch, Late 2013) with 4 GB of Memory. This does not meet the minimum requirements of the new Adobe Premiere. As far as I know, Retinas cannot have their memory upgraded.

So…is my only solution to buy a new computer? Is there a way to get 2018 CC to work anymore? As it had been for years and had been up until like 2 days ago? Not really sure why Adobe doesn’t support this…

Any help would be greatly appreciated. 17 days until release of the movie project...

Thanks so much!

Editing

This topic has been closed for replies.

Averdahl

Community Expert

Is there a way to get 2018 CC to work anymore?

By @Casey P

Try the direct download links here: Adobe CC 2018 Direct Download Links: Creative Cloud 2018 Release | ProDesignTools

This site is legit.

R

RjL190365

Legend

I am sorry to tell you this, but 4 GB total of system RAM is officially too little RAM for even the CC 2015 version of Premiere Pro, let alone current versions. Beginning with CC 2015, Adobe has been officially requiring 8 GB or more RAM in order to run properly.

And since May 8, 2019, Adobe has now been restricting version availability to the two most recent (or newest) major versions. Until the release of Premiere Pro 2021, that availability was all non-recalled versions of the then-current major version plus only the last release of the previous major version. As of the release of version 15.1 (aka 2021.1), this availability is now all non-recalled releases of the two most recent major versions.

Put them both together, and your only solution is an entire new computer system. Especially since even the newest M1-powered MacBook Air (and yes, the base model with 8 GB of RAM, an integrated 7-core GPU and a 256 GB internal SSD) will run circles around your old MacBook Pro with its 4th-Gen dual-core Intel i5 CPU (which IMHO is a complete joke for any kind of video editing whatsoever these days). In fact, I had tested a Toshiba (now Dynapower) laptop which has a same-generation Intel dual-core i5 U-series CPU, and it scored an abomitable 5 on the PugetBench test for Premiere Pro. Whereas systems that we generally recommend typically score well above 700 on that same test. That dual-core MacBook Pro with any of the CPUs that were available for it would have scored in the very same abysmal ballpark as my Toshiba/Dynapower laptop.

C

Casey PAuthor

Participant

Thank you for the quick response, RjL190365!

I have been using CC 2018 programs with my 4 GB of RAM for years. Not sure how I got passed the 8GB-since-2015-CC requirement for it… It literally had been working with zero problems, except random crashes sometimes. Premiere, Photoshop, and After Effects all worked fine in their 2018 CC versions. I'd never gotten a notification that my system wasn't enough.

The complete aspects of my laptop are the following. Maybe this would explain why they were working just fine? :

MacBook Pro (Retina, 13-inch, Late 2013)

Processor - 2.4 GHz Intel Core i5

Memory - 4 GB 1600 MHz DDR3

Graphics - Intel Iris 1536 MB

Do we know why Adobe has been resitricting access to only the latest versions? Why did they make this change? Any ideas?

I am extremely disappointed that the only answer appears to be to buy a new computer. While a new computer might run circles around whatever I have now, it will also run my bank account into the ground. Instead of my expectation to pay 35/mo. for Premiere, I'm having to perhaps pay 28 times more that for a new computer system. Test numbers don’t mean much to me when I know these programs worked with my current system. Last Photoshop CC file I made was 10 days ago.

“Whereas systems that we generally recommend typically score well above 700 on that same test.” Who is “we”?

R

RjL190365

Legend

Sorry that I wasn't clear on the "we" part. "We," in this case, are those knowledgeable users in this forum, as well as the ACPs (Adobe Community Professionals) that post in these forums.

As for Adobe's decision, the third-party plugin companies, which Adobe licenses the use of, pushed Adobe to restrict this. You see, the third-party companies limit the authorized use of particular versions of their plugin software. Adobe did this to limit the subscriber's liability in case Adobe itself gets sued by a given such third-party company.

As for your late 2013 MacBook Pro, it has just officially entered the "Obsolete" status for support at Apple itself. It will not support macOS 12 (Monterrey), which will be required beginning with Premiere Pro 2024 (due out two years from now), at all; OS support for that MacBook Pro ends at macOS 11 (Big Sur). And if that computer needs repairs, Apple or its authorized service centers can no longer repair it at all.

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