Participant

Question

Premiere Pro 2019 just a nightmare?

Forum|Forum|7 years ago
November 16, 2018
5 replies
7182 views

Hi Everyone,

Just wondering if anyone else is really disappointed in the new upgrade?

Myself and a colleague find that it crashed often.

When we are trying to stitch together multiple clips into one, we have to add one, shut and reopen to add the rest? The video doesn't include audio unless shutting and reopening?

anyone else struggling?!

Thanks!

This topic has been closed for replies.

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cathmarciniak

Known Participant

I have been having real time render and multiple crash issues and real time render issues with Premier 2019 so so decided to go back to the 2018 version for a new project. I am editing HD 1920 x 1080 sequences with .mov files so nothing out of the ordinary. I have opened 2018 now 3 times and each time it has crashed on the very first action. 1st time - Double clicking a clip into source monitor. 2nd and 3rd time - pressing play on some audio. I am back on 2019 this morning but it is taking me twice as long to edit as it should because my content will not play in source monitor so I am having to drop it down into the timeline - render it - and then clip it there and add to edit. I have tried all possibilities of memory versus performance - and also graphic card options in preferences and nothing fixes it. I am on a brand new Dell laptop running Microsoft Windows 10.0.17134 Build 17134 Processor Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s) Name Intel(R) UHD Graphics 630 Installed Physical Memory (RAM) 32.0 GB Total Virtual Memory 40.3 GB. Some of my render problems fixed after a recent update for a while but now they are worse than ever this week. Here are some of the issues that have arisen on both versions.

christiang84993798

Participant

I am too experencing crashes and weird glitches* since I upgraded to CC2019. (six weeks ago)

I am experiencing diverse Chrashes when rendering or editing a Timeline, also in Mediaencoder or just when I edit.

I did a complete wipe of the Previous Installation including Operating System which is now a freshly installed Windows 10 Version 1809 Build 17763.316. Nothing else, just CC2019 (Pr, Ph, Ai, AE, MEnc, AU..) on it.

I also have switched between several Nvidia Driver Versions (418.91 - latest, and the two previous versions) with no success. I now want to try the oldest I can find online which is version 411.70. But I suspect that will not change anything.

My ever since trusty Machine is based on

Intel i7-6700K Quadcore @ 4GHz CPU,
32 Gbyte Ram,
Nvdia GTX1060 6Gbyte RAM
several seperate SSDs (System, Chaches, Media)

*) Glitches:

after Muting Video Tracks, some Tracks, especally Subsequences with effects inside (Ultrakey) dont get rendered sometimes (Blackframe), revertet to softaware rendering did fix temporarely

Keyboard not responding any more

Media pending longer then before

@

christiang84993798

Participant

PS:

Now I am on Nvidia Driver Version 416.16 but I still have Glitches and Chrashes like described above. (and Low Level exceptions)

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Emilinator

Participant

It's REAL crap! And YES! I'd love to be helped out! (I'm Dutch, so forgive me for imperfect English):

I'm Using Premiere CC 2019 on a Windows 10 Pro / AMD Ryzen 2700x (8-core) / 32GB 3200Mhz ddr4 / GeForce 1080 / seperate SSD for system, footage and preview - system.

After having watched a few different bits of H 2.64 footage in my timeline, Premiere suddenly stops showing video in the timeline monitor. Wherever I point in the timeline, non of the footage gets displayed and the application is non-responsive or crashes. I'm only able to work on video projects in my spare time next to busy family-life and a 9-5 job. I'm a really patient guy but THIS IS FRUSTRATING! I'm left with a very expensive membership for the main application I intended to use (next to After Effects and Photoshop) that DOESN'T WORK!

Please HELP!

It took WAY too much effort (Filming, casting, scripting, etc.) to quit now, I intend to keep working with Premiere - but please, why doesn't it do the one simple thing it was designed to do? Even playback fails, COME ON!

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Carlos Ziade

Community Expert

Please try to trash your preferences, clean media cache and delete any video previews if working on projects from previous premiere pro versions, as a first step...

then try to update your GPU driver from the vendor site not from windows

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AAlanC

Participating Frequently

Did those things... no help.

1060 GTX 6GB VRAM driver 416.34... This is the driver I had been using with 2018 and was the latest as of Oct 2018. The current is 416.94 with one version in between. Upgrading to .94 doesn't help. Media Pending will take 5+ minutes to show any video.

2019 in the Resource Meter keeps showing up as not responding and the CPU use runs about 10 to 20%. Usually, if Premiere is lagging the CPU cores are all pegged at 100%. Anything below that 100% and Premiere was snappy.

I'm rolling back to 2017 to be able to do any work.

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Carlos Ziade

Community Expert

did you try the normal procedures like cleaning the media cache and trashing the preferences ?

did you try to close the timeline and reopen it ?

did you try to delete the render files if opening projects created on previous versions ?

caroline_edits

Community Manager

Hi there!

Is there something specific we can help troubleshoot? If it's general workflow problems then it can be a great idea to revert back for the time being, but I'm more than happy to look into anything you need me to.

Let me know!

Caroline

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AAlanC

Participating Frequently

Adobe forms and various forums including redit all have dozens of people complaining about Premiere Pro 2019 13.0.0 & 13.0.1 being unusable.

My install of 2018 was working well. I find Premiere Pro 2019 completely unusable. Slow loading, imports often do not render in timeline/preview or show thumbnail, impossible to scrub through a clip until work area rendered via sequence menu (any change in timeline results in frozen scrub), the preview does not render or change when play head moved... it can take 10 to 30 minutes to close 2019.

Work area render of a 90-minute meeting video 1920x1080px took over 8 hours. Previous renders took <2 hours. Checking CPU and GPU load during render shows i5-6600 & 1060GTX 6GB at no more than 25% use. Normally both would at or near 100%. Every so often I would see it bounce to 100% for a few seconds. Then drop back to 25% and less. Mine is set to use CUDA.

Uninstalled 2019. Reinstalled 2018 12.1.2 and found it too was now unusable. Tried uninstalling 2018 along with media encoders for 2018 & 19. Ran SFC on Win 10. Repaired some files. Reinstalled 2019 - still unusable as impossibly slow or frozen. Removed 2019 and installed 2018 12.1.2. It too is now impossibly slow and freezing.

Removed all 2019 except Photoshop. Have tried various installs of just 2019, 2019 & 18...

Flushed all media caches, 18 & 19. Set Premiere to use SSD drive (500GB w/400 free) to assure new caches and DB, So far nothing has worked. Next step to revert back to 2017.

I am WAY UNHAPPY...