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daniellek76
daniellek76
Participant
December 4, 2019
Answered

Premiere Pro 2019 wont Queue to Media Encoder 2020

  • December 4, 2019
  • 1 reply
  • 5742 views

Having a problem with Premiere pro 2019 sending exports to Media Encoder to Queue, it says Media Encoder is not installed, which it is. It exports fine through Premiere, but not Encoder. 

 

I am using PP 2019, as I had issues with PP 2020, it kept crashing with an error message, so I went back to PP19, but now I can't Queue to Media Encoder. I have just tested with Premiere 2020 and it queues to encoder and exports fine, so its something between PP 2019 and encoder 2020. I no longer have encoder 2019, as it was automatically deleted on the upgrade, unfortunately. 

 

I'm on a 2017 iMac, 5K, 3.5 GHz, i5 Core, 40 GB RAM, Radeon Pro 575, Mac OS 10.14.6 (Mojave.)

PP2019 - 13.1.5 

PP2020 - 14.0.0 

Encoder 2020 - 14.0

Any tips greatly received. Thanks

This topic has been closed for replies.
Correct answer Vinay D.

Hi daniellek7136805,

 

You need to install Media Encoder 13.1.5 to use it with Pr 13.1.5.

//Vinay

1 reply

V
Adobe Employee
Vinay D.Correct answer
Adobe Employee
December 4, 2019

Hi daniellek7136805,

 

You need to install Media Encoder 13.1.5 to use it with Pr 13.1.5.

//Vinay

daniellek76
daniellek76Author
Participant
December 4, 2019

Hi Vinay, I did think of that, but I thought it wasn't possible  - but I've just checked on the website, and I can. I should have checked before assuming! Thank you. 

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