Premiere Pro 2020 14.9 is buggy after the latest update - SOLVED: Delete Media Cache

Forum|Forum|5 years ago
February 17, 2021
5 replies
2518 views

Premiere Pro is buggy after its latest update (5 days ago).

Whenever I import things such as music or small After Effects project my timeline ruler gets buggy, the zoom-in option for the timeline isn't working anymore etc.

Anyone has these problems aswell or know how to fix this?

I'm trying to move the timeline ruler here:

https://gyazo.com/0658e7d7e70e22238708aacda54f3a59

I'm trying to zoom in the timeline here:

https://gyazo.com/442f02f78b483ca2cd99e065cf779c3e

This topic has been closed for replies.

Correct answer basil1891

Always clear media cache after any of Premiere Pro/Media Encoder/GPUdriver updates:

Preferences > Media Cache => Delete all media cache files

Or you can do it manually - close Adobe PP/AME/AE, goto media cache location and delete folders:

Media Cache, Media Cache Files, PTX, Peak Files.

Same with workspace, do reset: Window > Workspaces > Reset to saved layout

S

Stephen22013971s7kt

Participant

Cool, I've been going crazy with my editing, I will try this when I get home this evening

C

carriea57471339

Participant

Same issues here; after the latest Windows update, combined with the Premier update, playback is buggy, video displayed freezes, and a host of other items seem to have come up. It's as if the video driver that worked for previous release of 14.x... no longer works for update 14.9.