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eddyg519
Participant
June 15, 2020
Question

Premiere pro 2020 crashes. Lost entire project.

  • June 15, 2020
  • 1 reply
  • 575 views

I know PP 2020 is really unreliable. But honestly, I just spent the last 4 hours working on a project. Autosave is enabled every 15 minutes and it was saving. It crashed. When I loaded the project back up I had nothing. The entire project is gone. 

 

PP 2020 Version 12.2

Windows 10 Home version 1903 OS build 19362.900

Core i7 8750H 

GTX 1050 version 455.87

24GB ram 

 

This software crashes all the time. But losing an entire project after I've been watching it autosave is not going to work for me.

 

I'll be testing out resolve this week. 

 

- Eddy 

 

 

 

 

 

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1 reply

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Community Expert
Phillip HarveyCommunity Expert
Community Expert
June 16, 2020

So you went into the autosave folder and opened recent autosaves and there's nothing in those projects either? Is there no media at all in the Project Panel?

 

Also - and I apologize if this is way beneath your ability level, but I've seen this confusion among new people plenty of times - the sequence is not the Project. If your sequence is closed, you can simply reopen it.

E
eddyg519Author
Participant
June 16, 2020

Thanks, I appreciate the reply. I always get the two mixed up. Basically, when I opened the most "Recent" autosave it was the start of my project. I had 2 clips added to the sequence... Even the videos that I added and then created proxies for (I have such huge shutter lag in PP 2020 I need to proxy every 4K video, even some 1080p) are gone. 

 

I watched it autosave every 15 minutes too. I changed the autosave settings to save to the cloud, every 2 minutes. kept 20 versions option then also hit autosave saves the current projects. 

 

I'm not sure what to do. I can't imagine editing something super important and then losing it all. 

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
June 16, 2020

Make a habit of Save a Copy to a different drive on a regular basis.

 

FAQ: When to use "Save A Copy," or "Save As," and ...

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