Participant

Question

Premiere Pro 2022 constantly stalls during export at 81%

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I have a 4k project which, regardless of the codec I use to export, will stop "encoding" (stall) at 81%

I have tried prerendering the entire sequence, no issues during pre-render - entire sequence was green

tried export to h264, and Apple ProRes...consistently every time it hits 81% it stops...

Tried uninstalling/re-installing the entire creative cloud suite

There doesn't appear to be any hardware issues though here are the details:

windows 11/ Premiere Pro 2022

intel i9 12th gen

64gb ram

nvidia 3080 gpu (latest nvidia studio driver)

2tb hard nvme ssd (samsung 980)

all drivers up to date

I don't know what's happening at 81% to troubleshoot what's going on.

Any ideas how to see what part of the process the export is on to identify the failure?

Premiere is essentially unusable if there's no way for me to render my project. Please help!

Joost van der Hoeven

Community Expert

What version of Pr are you using. This issue should have been fixed in 22.4 or 22.5

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C

chrish61751830

Participant

This issue still exists. I have the same issue in 22.5

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Jeff Bellune

Legend

Did you try switching software rendering instead of hardware acceleration? What happens when you do that?

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N

nikotsal

Participating Frequently

Same here, freezes in 34 min, only solution to move entire timeline past 35 min

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S

sabzevarfun

Participant

nah mine is still Stunning in 8 percent
or 12
or 18
with moving footage in time line ! nothing get change ! i think it should related to my GPU! Cause i have`nt GPU and it uses inteUHD im going to search about OpenCL ( another PC with GPU done all things well ! But this one...)

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S

sabzevarfun

Participant

and yeah as i though in my case problem solved with changing Video Renderer in Project Setting from mercury playback GPU to Software only ( i gues it can be related to the GPU Driver!)
a little Graphic part has been affected but in my simple work , its fine to me

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R

rogey0101

Known Participant

Well, it's seems to be a bug. I found a rather simple fix for it, works for me.

Move all the footage from your timeline beyond the point of the problematic time whitch seems to be around 34:00-35:00 minutes, move it past to lets say, 40:00 minutes. and then export it.

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G

Gprimus

Participant

Unable to render as well after the update using Media Encoder. It must be update 22.3 because the day before I was able to render. Right now I have rolled back the update of Adobe Premeier to 22.2 but keeping Media Encoder as 22.3 to see if I can complete a render. I have noticed the different option screen when choosing whether to render in Premeier or export using the Encoder.

Nope still stops around 80%

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G

Gprimus

Participant

Revered back to 22.2 for both Media Encoder and Premeire works fine now.

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morphinapg

Inspiring

I had a similar problem today. What solved it for me is very confusing. I had a stereo track that was set to output to only the center channel in a 5.1 surround master. I only had one audio file for the entire sequence that was placed in that track. Deleting that audio file allowed my render to complete. The weird thing is, the place it stalled at was several minutes beyond where that audio file was placed on the timeline, so it's as if that audio configuration caused a glitch in the renderer at that specific time code.

If you haven't tried it yet, I would recommend trying to export without audio and see if that works. If it does, then experiment with making adjustments to your audio. It's possible that the problematic audio isn't even close to where the encoding stalls.

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Mohammad.Harb

Community Expert

Are you getting the same result when exporting as Image sequence ?

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A

aarontrinder

Participating Frequently

I haven't tried, but I can't say I'm keen to export an image sequence of ACT 3 of a 2 hour long documentary..

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A

aarontrinder

Participating Frequently

I also suddenly have a project which exported fine, and since doing the latest update it stalls at 85% despite having plenty of disk space and lots of ram. I've tried this on two machine now iMac 2017 64GB ram and M1 Max MBP 32/32. Same issue. I can't render my project out anymore.

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A

aarontrinder

Participating Frequently

I've also tried in Media encoder as well as direct rendering. I've tried rendering to Pro Res and mp4. Same thing.

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Jeff Bellune

Legend

Create a brand-new, empty project in Pr. Go to File>Import and import your old project file into the new project. Try exporting again.

For clarity's sake, I want to differentiate between "rendering" and "exporting". Rendering is what you do in your timeline to allow heavy effects to play back smoothly while you edit. Exporting is when you use your timeline to create a separate file for delivery to a client or for uploading to a video hosting site. It does make a difference when trying to troubleshoot issues and we all need to be singing from the same sheet of music.

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Jeff Bellune

Legend

1. Ensure you have enough drive free space.

2. Try queueing the export to the Media Encoder.

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