Premiere Pro 2024 Playback Lagging

Forum|Forum|2 years ago
October 18, 2023
11 replies
20778 views

I'm not sure what's wrong but I can't for the life of me get my playback to run smoothly. Everything else works as fast as it should.

I'm running it off an external with almost 1tb of storage left, I've uninstalled/reinstalled, reset the caches, have zero effects or luts on the clips -- WHAT AM I DOING WRONG?

Correct answer raya18111348

OK, @raya18111348,

Thanks for the info. It it worked OK in the past, but the update is crossing you up, I have a few things you can try.

Delete media cache and preferences (optional). Launch with Shift pressed down and delete the cache and, if you don't mind losing customization, delete preferences while you're at it.
Try a new sequence to see if performance improves. If performance still does not improve try a new sequence in a new project. If that works, import the assets from the older project into that newer project and carry on from that point.
You can also try one of your back up (if you make those) or, if not, an Auto Save project.

Let me know if any of these steps helped you. If not, return for further troubleshooting. I hope the community can help you.

Thanks,
Kevin

Hi Kevin, thanks for the suggestions. I deleted media cache and that has made a difference. The playback head is behaving more as it should. Thank you.