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M
M_S_adobi
Participant
July 18, 2025
Answered

Premiere Pro 2025 AVCHD Audio Issue - Distortion in MTS files

  • July 18, 2025
  • 3 replies
  • 540 views

Dear Adobe Team,

I'm facing a critical issue in Premiere Pro 2025 official version on Windows. When importing AVCHD footage (.MTS format), the audio plays with a "ssssssssss" noise instead of the original sound. The same file plays perfectly in older versions like Premiere Pro 2022 (tested with cracked version for comparison only).

System: Windows 11 / Realtek HD Audio Issue: Audio distortion in AVCHD files (Dolby/AC3 encoded)

Please investigate and fix this issue in upcoming updates.

Thanks, [M Janardhan]

3 replies

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
July 19, 2025

Hi M Janardhan,

 

Sorry about the poor experience. We've made progress & are working on getting a fix for this issue out in an upcoming release as soon as possible. We'll update this thread as soon as we have more details. For the time being, you may use Pr v25.2 as a workaround.

Thanks for your patience!

 

Sumeet

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
July 18, 2025

Or

P: Audio of AVCHD files in .MTS format with PCM au... - Adobe Product Community - 15369553

C
Community Expert
Carlos ZiadeCommunity Expert
Community Expert
July 18, 2025

check if this solution helps here:

https://community.adobe.com/t5/premiere-pro-discussions/no-audio-playback-for-mts-files-in-premiere-pro-2025/td-p/15344814

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