Premiere Pro 22.1.2 not responsible or crashing from a two-minute

Forum|Forum|4 years ago
February 3, 2022
3 replies
426 views

Hi,

For two days, Prime Minister Pro freezes immediately when loading projects (any) or freezes after 2/3 minutes.

It did not happen immediately after the update, so it is probably not because of the 22.0 version it also happens.

I already wiped the cashe files and did any device updates.

I don't know how to solve it anymore.
Help!

This topic has been closed for replies.

Kartika Rawat

Community Manager

Hi Tobiasz5C4F!

Sorry to hear that. Can you let us know your system details (OS, CPU, RAM, GPU)? Does your project saved in a shared or external drive?

Thanks,

Kartika

J

johanndj

Participating Frequently

Thank you for reaching out Kartika - here are my details;

OS : Windows 10 Pro

CPU : Intel Core(TM) i7-8700 CPU @ 3.70GHz

RAM : 32G

GPU : Nvidia GeForce GTX 1080 Ti

Project saves without problems but it is kept on an external SSD

I also tried to save it to my C drive which is also SSD, same results

Thanks, Johann

Peru Bob

Community Expert

How large are those drives and how much free space is on those drives?

J

johanndj

Participating Frequently

I have a similar issue. No problem loading (starting) PP, but as soon as I try to open a project then all of a sudden it takes a while before the project is loaded, Same goes for exiting a project. The funny thing though; should I open or close another project (with the first one still open), it is basically instantaneous. I am running the latest version / caches are cleaned etc.