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Known Participant
Aug 23, 2022 11:22 AM UTC
Question

Premiere Pro 22.6 will not open with workspaces

Critical Error 

 

The latest release of Premiere Pro 22.6 does not open with a workspace. In fact it opens with nothing at all. No windows at all. The Workspaces are all greyed out and you cannot save a new one. Basically this build is a write off.

 

Windows 10,

RTX 3070,

AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz.

64 GB Ram

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49 replies

Kevin J. Monahan Jr.
Legend
Sep 8, 2022 7:34 PM UTC

Hi,

I found one user solved their issue by deleting the Workspaces folder. This generates a new default set of workspaces once Premiere Pro is relaunched. I have seen this work in the past, as well. Back up the folder and store is somewhere for safekeeping before deleting it from the Documents folder.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Known Participant
Sep 9, 2022 5:25 PM UTC

Looks like this issue could be related to ControlSurface folder. Early days.

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digividkid
Known Participant
Sep 9, 2022 5:52 PM UTC

@Christopher23854437dpob That's an interesting observation. All our systems that had this issue are running Presonus ioStation24c as control surfaces. 

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Known Participant
Sep 8, 2022 6:01 PM UTC

This is a workaround for 22.6.1 (Build 1)

 

1. Make new empty project and save it.

2. Go to File, Import and select a previous project you wish to open.

3, In the import project dialogue box, select 'entire project'.

4. Project will open properly.

5 Save the current project with a new name

 

Project will now reopen each time without issue

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Known Participant
Sep 9, 2022 5:24 PM UTC

But..... It doesn't persist through a reboot it would appear. I am in conversation with Adobe and they are zeroing in on a cause and I guess a fix. Sorry for the false hope.

 

C

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Known Participant
Sep 8, 2022 10:30 AM UTC

Well 26.1 has the very same problem. This is staggering. Open the program load a project and bingo no windows. Make a blank project, try again and it works correctly. How after a few weeks can you release a program with the very same bug.

So we have to start a new project every time we open a project? SERIOUSLY!!!!!

THIS IS AN INSULT TO USERS PAYING FOR THIS SOFTWARE

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Kevin J. Monahan Jr.
Legend
Sep 8, 2022 4:23 PM UTC

HI Christopher,

Sorry! You can leave feedback for the team here: https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Known Participant
Sep 8, 2022 6:02 PM UTC

This works and is a full workaround

 

1. Make new empty project and save it.

2. Go to File, Import and select a previous project you wish to open.

3, In the import project dialogue box, select 'entire project'.

4. Project will open properly.

5 Save the current project with a new name

 

Project will now reopen each time without issue

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mark marker
Participant
Sep 8, 2022 8:55 AM UTC

Hi guys and girls,

Peoblem solved like this:
No clearing of any cache, just Open PP, New Project (blank). Done, Workspaces are back.

Thx to some dude here, but I just can't find my previous answer thx to this incredibly good user interface here ...

Wow adobe, wow. But I'm stuck with you, well done...

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Inspiring
Sep 7, 2022 6:19 PM UTC

The only "Correct Answer" here should be to roll back to 22.5 and wait for an official fix.  I tried the god aweful workarounds(didn't work), but figured this isn't a major release, and nothing vital was added, and its not a compatibility issue.  Why should any of us waste our time?  Been going through this for as long as PPro has existed.  Its mind boggling Community Managers would suggest anything a workaround or that this even got through with a bug this bad.  Do they even test the resleases on PCs that use custom Workspaces?  Workspace corruption is a constant ordeal.

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Inspiring
Sep 7, 2022 3:50 PM UTC

Same issue and the solution didn't work.  What the hell is it with Workspaces?  Can't recall which version, but when they changed how were able to customize them some years ago, they have been a CONSTANT headache getting corrupted, so projects get stuck, odd UI weirdness and then garbage like this on a very basic partial update.  How does Adobe not catch this?

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Inspiring
Sep 7, 2022 2:54 PM UTC

Same here. Installed 22.6.1 today. 
Premiere opens with a gray screen. Workspaces not available.
My system: 
Win 10 64bit 21H2
RTX 3080
AMD Ryzen 9 5950x 16-core
128GB memory

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Participating Frequently
Sep 1, 2022 3:32 PM UTC

I really do not understand how the technical team does not notice such a mistake.

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Marvellous.Visuals
Participating Frequently
Aug 26, 2022 10:39 AM UTC

Glad I have seen this. I thought it was just me! caused so much stress today. I have downloaded 22.5, hopefully that goes back to working

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Inspiring
Aug 24, 2022 4:59 AM UTC

 michaelj49631531 stated:  "Incorrect. 22.6 was offered today on Creative Cloud as a regular update."  I only see the update under Beta.  When I am editing in Premiere and select Updates it says that I have the latest version 22.5.

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