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A
Ari2le
Participant
October 9, 2023
Question

Premiere Pro 24.0 Crashes when Exporting

  • October 9, 2023
  • 5 replies
  • 5709 views

Hello everyone,

Basically what the title says. I've opened a project I was working on and it converted it to Premiere 24.0 version. When I tried exporting a clip it crashes, every time. I tried uninstalling and installing but nothing worked. Any ideas?

Thanks in advance.

    This topic has been closed for replies.

    5 replies

    O
    Oscar30338481c1kt
    Participant
    November 20, 2023

    I have the exact same problem. Regardless of the exporting format, Premier Pro 24.0 crashes on every attempt to export. I am on my school issued M1 Mackboo Pro 16". I have also contacted the Technical Support at Full Sail University and their best resolution was to uninstall 24.0 and revert back to 23.6. After doing that, I have no more issues. 

    T
    Tzvi339763928r92
    Participant
    October 28, 2024

    I had the same issue with the same computer as you. My work around is that I send it to Media Encoder, I then change the "Renderer Settings" to Software Only. that's what got it working for me.

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    October 9, 2023

    Try the following:

    . Delete the render files from sequence, or the video previews folder.

    . Export to QuickTime (something like Cineform or ProRes)

    . Clean media cache.

      A
      Ari2leAuthor
      Participant
      October 9, 2023

      When I try exporting it from Media Encoder I get this error:

      Export Error
      Error compiling movie. Accelerated Renderer Error

      Unable to produce frame.

      Writing with exporter: H.264
      Writing to file: /Volumes/DGK Music/Sequence 01.mp4
      Writing file type: H264
      Around timecode: 00:22:50:42 - 00:22:50:51
      Rendering at offset: 688,933 seconds
      Component: H.264 of type Exporter
      Selector: 9
      Error code: -1609629695

        jstrawn
        jstrawn
        Legend
        October 9, 2023

        What format are you choosing to export with? A screenshot of your export settings might help.
        Does the export succeed if you send it to Media Encoder and do the export from there?

          A
          Ari2leAuthor
          Participant
          October 9, 2023

          I'm currently using a Mac Studio M2 Max.
          OS: Ventura 13.4.1(c)

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