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Viktor32908879xss7
Participant
October 13, 2023
Answered

Premiere Pro 24.0 is not working.

  • October 13, 2023
  • 7 replies
  • 3921 views

I just downloaded the new version of Premiere Pro on my macbook air. But when I want to open it, it says that Premiere Pro is damaged... What can I do to fix it? Because I have plenty of deadlines next week... I've never had a problem with premiere, so it's really weird that it happens now...

Correct answer Johan-B

Edit: Just saw that Premiere still not support Sonoma, well well 🥹

7 replies

Mohammad Aamir Khan
Adobe Employee
Mohammad Aamir Khan
Adobe Employee
January 14, 2025

Easy Fix - Allow it from Security TAB
"Open Anyway" Need to be clicked from Security tab when this Error Appearted and relaunch app after allowing it

Thanks
Aamir Khan

K
kuldeep338466242rea
Participant
November 29, 2023

not project open ???

Johan-B
Johan-B
Participant
October 20, 2023

Same problem here, Mac Book Pro M1, Sonoma 14. "Adobe Premiere Pro 2024" is damage and cant be opend. You should move it to the Bin."

Have used the Adobe Cleaning Tool and restarted, installed, restarted, same problem, never had this issue before, I hope they working on a fix, we pay alot for these subscriptions. 😶

Johan-B
Johan-BCorrect answer
Participant
October 20, 2023

Edit: Just saw that Premiere still not support Sonoma, well well 🥹

AndrewTheGreat
AndrewTheGreat
Known Participant
November 29, 2023

I have premiere Pro 2024 on Sonoma, it works flawlessly

Stop trying to edit and EDIT!
    R
    Community Manager
    R TarunCommunity Manager
    Community Manager
    October 13, 2023

    Moving it to Discussions

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    October 13, 2023

    Follow Ann's instructions.

     

    Are you asking something else? If so, ask it, cause we're having problems reading your mind.

    V
    Viktor32908879xss7Author
    Participant
    October 13, 2023
    Yeah okay, but that doesn't solve my problem? What can I do to make it work?
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    October 13, 2023

    If you have deadlines, you do not upgrade: that is asking for trouble.

    Finish in the version you started and start fresh in 24.0

     

    But if you want to pursue this:

    uninstall.

    use cleaner tool.

    re-install.

     

    P
    pedroc13684021
    Participant
    October 18, 2023

    Same issue here. I followed your instructions, but it didn't work. I uninstalled Creative Cloud and all Adobe Apps, then downloaded it again and installed Premiere, but the same problem occurred. I was working fine with the previous version. I have a MacBook Air 2023 running macOS Sonoma.

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    October 18, 2023

    You can install 2023 again... that's still available. 2024 is work fine for me.

    You didn't mention the cleaner, did you run that?

    B

    e sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
    Also, reboot your computer between steps even if you are not asked to...

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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