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Антон35152535j5s7
Participant
September 7, 2024
Answered

Premiere Pro 24.6.1 Causing Windows Blue Screen constantly

  • September 7, 2024
  • 7 replies
  • 830 views

Premiere Pro 24.6.1 Causing Windows Blue Screen constantly

Had to roll back to 24.4.1 and system is stable again not even one crash.

System 3th Gen Intel(R) Core(TM) i9-13900KS 3.20 GHz

DirectX version: 12.0
GPU processor: NVIDIA GeForce RTX 2080 Ti
Driver version: 560.81
Driver Type: DCH

64 gb ram 4x16 kingston fury 4000 mhz

ssd kingston nvme 1 gb

    This topic has been closed for replies.
    Correct answer Антон35152535j5s7

    I have tested the beta for five days 10 hours a day, short project.

    There was 3 updates on beta version that i worked with.

    100 % stable not a single issue so far.

    Thank you.

    7 replies

    А
    Антон35152535j5s7AuthorCorrect answer
    Participant
    September 19, 2024

    I have tested the beta for five days 10 hours a day, short project.

    There was 3 updates on beta version that i worked with.

    100 % stable not a single issue so far.

    Thank you.

    M
    Michel Bosch
    Participant
    September 11, 2024

    Hi all,

    My latest PP version 24.6.1 also kept crashing on start up. Now I'm back on version 24.4.1 which will actually start. I'm working on a MBP M2 Pro (2023) btw.

    I will try the beta later on, but right now I'm just happy I can start to actually work on a big editing project. I was panicking, just a bit. Seems latest upgrade is buggy IMHO..

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 9, 2024

    The status of this bug report is updated.

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    А
    Антон35152535j5s7Author
    Participant
    September 9, 2024

    Sure.

    I have to finish a large project and will start the new one on beta.

    I will will share the data as soon as possible.

    Thanks.

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    September 9, 2024

    Hi @Антон35152535j5s7 - Can you try downloading the beta and let us know if you have the same issues.  You can find it at the bottom of the all apps page in the creative cloud desktop app.  Thank You.

    А
    Антон35152535j5s7Author
    Participant
    September 9, 2024

    Thanks I am aware of that issue. I was able to work withouth any problems on version 24.4.1

    I will wait for newer update and will try before updating bios.

    Thanks for confirmation.

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    September 9, 2024

    Hi @Антон35152535j5s7 - Have you been following the intel issues?  It seems your CPU is affected by this intel bug.  I believe bios updates are rolling out, but this is why you are seeing the blue screen.  Here is an article for further information. https://www.tomshardware.com/pc-components/intel-raptor-lake-instability-troubles-everything-you-need-to-know

     

     

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