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charlieb42371509
Participant
February 25, 2025
Answered

Premiere Pro 25.1.0 Can't Select GPU for Rendering

  • February 25, 2025
  • 1 reply
  • 872 views

In Premiere Pro 25.1.0 I am not able to select the GPU for rendering.  I have worked through the solution in the pinned FAQ and this post which is referenced in several other posts with the same problem.  I have another computer with the same model GPU that is working.

 

My System:

Brand new install, just built.

CPU - Intel Core Ultra 9 285K

GPU - Intel Arc A770

OS - Windows 11 Pro

 

What I've Tried (not necessarily in order):

  1.  Reinstall Premiere and Media Encoder.
  2.  Use the Creative Cloud Cleaner Tool on Premiere and Media Encoder.
  3.  Used GPUSniffer (it sees the GPU).
  4.  Clean reinstall of the GPU drivers.
  5.  Set Windows graphics settings to use the GPU for Premiere.

 

I'm not sure what to try next.  Thanks.

    Correct answer jamieclarke

    its version 32.0.101.6559


    Hi @charlieb42371509 - We have seen some issues regarding new drivers for the intel arc gpus.  Have you tried rolling back to a previous driver?

    1 reply

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    February 25, 2025

    Hi @charlieb42371509 -  Can you share screenshots of what you’re seeing and what you expect to see?

    C
    charlieb42371509Author
    Participant
    February 25, 2025

    Here is a screenshot, the Renderer option is grayed out:

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    February 25, 2025

    Hi @charlieb42371509 - What driver version do you have installed?

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