Premiere Pro 25 Crashing Entire Mac Pro After Upgrading To macOS Sequoia

Forum|Forum|1 year ago
November 23, 2024
16 replies
1894 views

Hello,

I recently made the poor decision to upgrade my 2019 Mac Pro (Intel) to macOS Sequoia. I am running Premiere Pro 25.0. After the OS upgrade I opened a Premiere project I was working on and noticed that in some areas where I had effects Premiere was reporting it was unable to load frames. Even after transcoding and replacing the source footage, this problem persisted.

While I managed to work around that annying issue, a much larger one emerged. When attempting to export a project it reached 99% and then suddenly froxe my entire system and caused it to crash. Hoping the issue was specifically with Premiere, I tried again by sending the project to Media Encoder. Same result. 99% and then complete system shutdown.

I have since managed to revert my system back to macOS Sonoma for the time being and Premiere works perfectly with those very same projects again. I have seen a few crash threads on here, but nothing that quite matched my situation. Any information on this and a possible expected fix timeline would be much apprecaited!

2019 Mac Pro

3.3 GHz 12-Core Intel Xenon W

AMD Radeon Pro Vega II 32 GB

128 GB 2933 MHz DDR4

macOS Sequoia (problem OS)

macOS Sonoma 14.7.1 (working OS)

Premiere Pro 25.0

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Александр35030390z9fd

Participant

Same problem on macbook pro M1 with Sequoia 15.1.1 (24B91) and the latest Premiere pro.

B

bartmjohnsonAuthor

Participating Frequently

@jamieclarke Forgot to tag you in the reply above

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bartmjohnsonAuthor

Participating Frequently

Thanks for getting back to me! Unfortunately I am not sure if I had macOS Sequoia 15.1 or 15.1.1. I reverted back to Sonoma before checking because I desperately needed my edit system functioning properly ASAP.

There was no dialogue box upon the crash since it locked up the entire computer and crashed it. The system would freeze for a few seconds and then crash and reboot.

I do have various plugins installed, but none were utilized on these particular projects. I was using Enchance Dialogue, which I did find a thread where that was causing issues. However, that thread only reported Premiere crashing and not the entire system. The issue with Premiere being unable to load frames was taking place on areas where I had no effects used whatsoever.

The footage I was working with was a mix of R3D and ProRes LT.