Premiere Pro 26.5 Update won't launch. Error screen on startup. Requires access to desktop folder. Settings shows full disc access. NO way out. Can't run Premiere. This is very bad.

Question

Can’t get past this screen on startup with latest update. Premiere shows “Full Disc Access” in System settings. Screenshots attached.

System Version: macOS 26.5.1 (25F80)

Kernel Version: Darwin 25.5.0

Boot Volume: EM ONE

Boot Mode: Normal

Computer Name: EM ONE

User Name:

Secure Virtual Memory: Enabled

System Integrity Protection: Enabled

Time since boot: 38 minutes, 18 seconds

defaultja4nf0o2ehy9 · Accepted Answer

Hi Katie,Thanks for your detailed reply. It really helped. I was running 26.5 when I hit the wall on startup - That screenshot was an hour into troubleshooting and after I had reverted to 26.3 - unsuccessfully.The was the key:“Also check Privacy & Security > Full Disk Access and make sure the current Premiere application is listed there.”I enabled Premiere in this section of System Settings, and my latest re-install finally booted.One note: the link on this error screen (below)opensSystem Settings > Privacy & Security > Files and Folders - but that’s not where the problem was.The problem was inPrivacy & Security > Full Disk Access. Which is not mentioned in Adobe troubleshooting documents. Thank goodness you were here to point this out. Maybe it should be added to the troubleshooting documentation.

KatieToo · Answer

Hi ​@defaultja4nf0o2ehy9Thanks for stopping by the Premiere forums and reporting about this launch issue.One important detail is that your screenshot appears to show permissions for Premiere 26.3.2, while you mention updating to Premiere v26.5. Please first confirm that the Premiere application you are launching is indeed for Premiere v26.5.Try this:Quit Premiere entirely.Open Creative Cloud Desktop and confirm the installed Premiere version.In Finder, open the Applications folder, select Premiere, and choose File > Get Info to verify the version.Open System Settings > Privacy & Security > Files and Folders.Find the current Premiere application and enable access to Desktop, Documents, and Downloads.Also check Privacy & Security > Full Disk Access and make sure the current Premiere application is listed there.If only an older 26.3.2 entry is listed, remove or disable that old entry and add or enable the current Premiere 26.5 application.Restart the Mac, then launch Premiere directly from the Applications folder.If it shows Premiere v26.5 application already has these permissions and the dialog still appears, please provide a screenshot showing the current Premiere version and the permission entries. If this Mac is managed by an organization, it may also be overriding thatpermission, rather.Hope to help,Katie

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